Apartment List

@HumbledSnob Hi @MsOuttaTown! We take scams very seriously and strive to partner with property managers who share our values: while we perform initial data validation, we rely on partners to verify listings. If you can please send us the listing, we will look into it ASAP.

@ApartmentList the fact that there are fake listings on the website is very scary and very problematic..

@Alec_Baris So sorry to hear this was your experience, Alec! Apartment List "flexes" location and budget to maximize the amount of apartments you're shown that meet your criteria, but I'll let our product team know about your thoughts! 💜 -Melissa, Customer Experience

The Apartment List app is literal ass. It’s Tinder for apartment shopping and they only suggest shit that’s $400 above my budget. Someone help a Jew out here

@Squirrely4U Hi Elle! The screenshot you sent is from our tutorial, which currently utilizes example pages vs. photos of properties. We're currently updating our onboarding experience: thank you for your feedback!

@ApartmentList And as I attempt to try it again as we plan for our next relocation your app has gotten worse, not better. Why remove location and filter when someone loads an app page?

Single-family homes are in high demand, but affordable for-sale options are in short supply. In recent years, “built-for-rent” has emerged to fill the gap. 🏡 A thread ⬇️

@catdumitru Hi Cat! We do not have phone support: you can contact our support team at support@apartmentlist.com.

@saucy_xoce Hi Xocë! Thank you for your feedback. We’re here to help you find a home you love, and our matchmaker quiz is a part of our approach to finding your perfect match. I'll pass your feedback along to the rest of the team. Thank you! - Melissa, Customer Experience

@ApartmentList asking me a bunch of questions and then hitting me with a signup to see the matches means I won't be using your service.

Hey! ☺️ We totally understand not wanting to flex beyond your location: at Apartment List we surface additional listings to ensure you're seeing all your options for the amenities and location you specified. We'd just hate for you to miss out on your perfect match. 💜 We recommend you press thumbs down" the listings to remove them from your search, and we're working on improving our commute location algorithm based on renter feedback like yours, so keep your eye out for that! 👀

Wtf is apartment list so obsessed with going outside your acceptable commute requirement

Learn more on our blog: apartmentlist.com/company-news/h…

On this #GivingTuesday we're celebrating the work we've done on Home Bridge, our social impact program. If you're an Apartment List partner and want to have a hand in addressing housing insecurity, check out this video on how you can get involved. youtu.be/jlxEYZv5O8s?si… Created with our friends at @yearupunited

@Zombees_ @sanaspiration Ah, thank you much for sending this, Jyn! I can understand why this would be frustrating. I passed your previous Tweets along to our product team and will share these as well! -Melissa, Customer Experience

@ApartmentList @sanaspiration Here's another example that I just got today. The notification I get suggests to me that it has everything that I'm looking for, but the listing is missing parking and is almost $300 over budget which is pretty misleading unfortunately

"We found the perfect place for you, it has everything you need!" oooooookay

@Zombees_ @sanaspiration This is super clear and helpful feedback, Jyn! I'll pass this along to our email messaging team. Thank you so much!

@ApartmentList @sanaspiration It's mostly about the wording of notifications that I get. Stretches are great and options are great when there's nothing that exactly fits what I'm looking for, but I've gotten a fair amount of notifications that market it as "Perfect" or "Right for you" and it isn't within spec

@Zombees_ @sanaspiration Hi Jyn, so sorry to see this was your experience! Apartment List "flexes" location and budget to maximize the amount of apartments you're shown that meet your criteria, but I'll let our product team know about your thoughts! 💜 -Melissa, Customer Experience

@sanaspiration this was Apartment List - it lies to me and makes me sad

@bethnintzel Got it, thank you for specifying, Beth! I'll pass this information along to our messaging team, thank you so much for flagging. ✉️

Hi Beth! Thank you so much for reaching out: I'm sorry this has been your experience. Information on listings reflects the information that properties provide to us: if you'd like to DM me the names of some of the properties you've encountered, I'm happy to look into this for you. -Melissa, Customer Experience

@zsuzi Hi @zsuzi! We don't currently have a square footage filter, but we hear from renters like you that square footage matters to your search: I'll pass your feedback along to our product team, stay tuned for future updates! 💜

@ApartmentList don't send me listings w/o square footage.

@Squirrely4U @_lovablecurves Hi Gabrielle! When you mean filter for dens, do you mean "bonus rooms"? If you can, let me know what you find clunky about the map experience! Appreciate your feedback: will pass along to our product team. 💜 -Melissa, Customer Experience

@_lovablecurves @ApartmentList There’s no filter for Den and using the map is super clunky. It’s another App service that I’ve basically binned. There’s a numb if annoying missing features that you’ve also pointed out.

They have preferences for everything you could want in a rental or home EXCEPT for school ratings… school zone and rating is the number ONE determining factor in my new home search! Include it, please! @ApartmentList seriously how is this overlooked???????????????????????????????

@topeajayi2001 @_lovablecurves We do! ✨

@_lovablecurves @ApartmentList I'm sure they should find those observations and recommendations useful.

Umm @ApartmentList why can’t I share my short list with anyone or add a collaborator wth?

@_lovablecurves Thanks again for sharing feedback about our app, we appreciate your insight! Currently, we don’t have the option to rearrange or share your Short List, but we know renters are interested and have it in mind for future updates. Stay tuned! 🏡

@_lovablecurves Passing this feedback along to our product team. 🏫 Thank you for sharing! 💜

@jamiejamiin @sarasgraham Hey Jamie! I'm sorry about your experience. We partner with properties that share our high renter experience standards and integrate with most properties to update pricing multiple times/day. Feel free to DM us with more info about the properties so I can investigate! -Melissa

@sarasgraham I don’t truly know what your connection to Apartment list is But that site is a scam a fake site. That never returns calls never publishes the latest prices it is.,TOTAL SCAM i have even filled out Applications and-paid the fee and then never heard a WORD back from them.

Tonight, we are young. #apartmentlist #spark2015conf ift.tt/1MtmCjX

Daily affirmation: my next apartment will have all the amenities I want, at the budget I have 😌 bit.ly/3wJZxLR #Adulting #ApartmentInspo #ApartmentList