Arvixe

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@avinashhni @ArvixeSupport Hello Avinash, we are unfortunately not able to make changes to customers accounts over Social Media, we do apologize. If you contact our Live Support Team you can request a ticket be generated. If you send us that Ticket ID we'll be glad to work to get it reviewed for you

@arvixe @ArvixeSupport I have already done this atleast 4-5 times & infact they also failed to do that. I really don't know how to transfer this conversation as DM. Please assist as tomorrow it's last date.

@arvixe @ArvixeSupport I am facing tremendous problem with the payments. I have tried to pay my billing from atleast from 6 Credit Card including PayPal but everytime it's fail. My plan will expire on 18/01/22, please help & resolve this issue. I don't want to lose my Database.

@avinashhni @ArvixeSupport @avinashhni Also we would suggest reaching out to our live support at chat.arvixe.com for more direct assistance with your account.

@arvixe @ArvixeSupport Below are my Credentials, please help me. It's my hard of more than 6 Years. Official Email Id: avinash@hniworld.in Support Code: 380532-280291

@avinashhni @ArvixeSupport @avinashhni Thank you for reaching out to us. We would suggest deleting the post you made with your support code as this information can be used to verify ownership of your account and you do not want to post this publicly. Please send us a DM for further assistance.

@GallagherPreach @Namecheap @ArvixeSupport Hello, Can you send us a DM/direct message to our Inbox and let us know the Ticket ID related to this? If you do not have the Ticket ID, our Live Support Team can generate this Ticket for you. chat.arvixe.com

While dealing with Day #4 of Covid19, I have also had to deal with @namecheap charging outrageous fees because their system did not autorenew a domain. Then have to deal with crummy support from @arvixe and @arvixesupport because they have no true support anymore. #exhausted

@mungaicharles @mungaicharles thank you for the update, we will send you a DM

@arvixe I have replied to the email & sent the screenshot via DM. However the response when I reply is

Hello @SharonRowlands I have sent you a message about my customer experience with one of your brands @arvixe on #LinkedIn I hope that for me & other customers, you could assist in streamlining this in future.

@mungaicharles @mungaicharles Hi Mungai, the reason they have resent the email is due to the fact you were getting an error to reply back. We have sent you a DM to respond back to the email with the following in order to verify the account and fain access to the account.

@arvixe I have seen the response from your Admins. They have copy pasted the previous email & given me the same response. just from a different person. But my problem remains unresolved.

@mungaicharles Hi Mungai, we have replied back to your DMs and also let our admins know about the issue. They will be resending you the email. If you have any questions please feel free to respond to our DMs

@markevansceo Hey Mark I am having a challenge with one of your companies @arvixe. Kindly assist to resolve. I have sent you a message on #LinkedIn too.

@voidstar69 Hi Gavin, we're happy to help. Have you tried a different browser, or, instead of the normal browser window, try incognito/privacy window as an alternative. We received your DM and replied there to help you further.

@arvixe Your support website support.arvixe.com/index.php appears to be down, and emails to support@arvixe.com bounce back. I am a customer - how can I get support from you?

@Savvasd We are unfortunately not able to alter that invoice to bill you for a couple of hours. We are very sorry. Once you have downloaded your content, and cancelled the account that invoice will be removed or deleted during the cancellation process.

@Savvasd Hello, Can you send us a DM/direct message to our Inbox and let us know the Ticket ID related to this? If you do not have the Ticket ID, our Live Support Team can generate this Ticket for you. chat.arvixe.com

@bakersoft Hi Stephen, We are very sorry for the inconvenience. If you have a VPS or ASP account that is older than about 5 years, it simply wont support the newer program versions and a new account would need to be purchased. We sincerely apologize for the negative experience.

@arvixe When will you start caring about "old" customers? I've been through this with you all before, but in order to take advantage of secure technology (i.e. PHP version), you seriously need me to sign up on a new plan in parallel to my existing?

@Naresh_kgupta We certainly apologize for any frustrations experienced. If you have any ongoing concerns please let us know. We will be glad to continue to assist.

@arvixe For more than 48 hours mails were down, and all becuase you made some incorrect changes to all of my domains, soon I'll give up on you

@arvixe @ArvixeSupport here you go one more, none of mails working since last week, you guys updated a incorrect setting on all of domains, and now none of mails delivering outside my domains, hope this case ID helps NZB-178-55223.

@Aman_Batra_ Hello Aman, Our Site is up. If you are having trouble connecting to Live Chat, please try using the "new customer" tab on this link; chat.arvixe.com

@Aman_Batra_ Hi Aman, send us a DM with some additional information on what is not working. We would like to help!

@Naresh_kgupta @ArvixeSupport Hi there, can you DM us a ticket number related to this issue? We're happy to have it checked out. To protect your website files and integrity of the server and network, an account may be suspended but you do still have access, information is sent via email with details.

@arvixe @ArvixeSupport since 4 to 5 months malware attacks on the servers has increased, and you happily suspend the account, and measures from your end is zero, you have disabled virus scan on control panel so I cant proactively check, looks like a big scam to me

@kiranjasti We are very sorry for the delay and inconvenience. Thank you very much for sending us the Ticket ID. We will get this escalated to our Administration Team for you.

@arvixe our VPS server hosted on Arvixe is down for 8 days with no resolution and no ETA. We have ecommerce, erp, websites, databases, mails hosted and nothing is accessible for 8 days. Ticket# QPP-438-37267. Only update on the ticket is "we are working on it, no ETA"