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Capital One

@AskCapitalOne

We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:

McLean, Virginia Katılım Haziran 2010
16.1K Takip Edilen114.8K Takipçiler
Capital One
Capital One@AskCapitalOne·
@RosemaryRaymo17 Hi there, thank you for reaching out to us, and we're sorry if you experienced anything less than quality service! We hear your frustrations and would like to record your feedback if you can send us a DM with further information regarding this. ^NJ twitter.com/messages/compo…
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Rosemary Raymond
Rosemary Raymond@RosemaryRaymo17·
@AskCapitalOne This is the second month you have NOT sent me a paper statement. For the second month, you have charged me a $25 late fee and I am paying it again. I checked and I DO NOT have paperless statements checked on my account. This account has been a nightmare.
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Capital One
Capital One@AskCapitalOne·
@DanAmericanfree Hey! Our Travel Center team can be reached at 1-844-422-6922 for further assistance. They are available Monday-Friday from 8:00am to 12:00am (midnight) ET, and Saturday-Sunday from 9:00am to 10:00pm ET. We hope this helps, and wish you safe travels! ^AE
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DanM
DanM@DanAmericanfree·
@CapitalOne I'm trying to book a vacation with Capital One travel, but I can't find a contact number. This is too complicated to do online. Anyone know a number?
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Capital One
Capital One@AskCapitalOne·
@getgiddygirl Hi there, thank you for reaching out to us and we're sorry if you experienced anything less than quality service. While we do not have access to accounts via social media, we would be happy to guide you in the right direction if you can send us a DM with more details. ^NJ twitter.com/messages/compo…
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giddyupgirl 🟧
giddyupgirl 🟧@getgiddygirl·
@CapitalOne your customer service for estate services sucks. I don’t need your condolences. I need your help.
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Carlos Romero
Carlos Romero@CarlosRomeroL03·
@CapitalOne Hello good morning can I combine the miles from the VX and the cash back from de Savor into a single account?
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Capital One
Capital One@AskCapitalOne·
@edvige_vaccaro Hey Elsie! Thank you for reaching out to us today, and we would like to continue this conversation through our DM. Can you follow our page so that we can assist you further through DM? ^AE
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Capital One
Capital One@AskCapitalOne·
@budrorc Awesome! Let us know if you have any other questions or concerns. ^AT
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Willie ~ Unofficial Ninja
@CapitalOne I can't get anywhere with @CapitalOne support. I need to send you forms from a police detective investing your custs identity theft and use of my bank account to pay his capital one card.
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GReed
GReed@GavinPReed·
@CapitalOne My mother had her identity stolen. You told me you locked her online account. They kept getting in. Now I know how bc i got in the same way. You have a major security flaw! Let me know if you want my help.
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roberta farrell
roberta farrell@robertafarrell·
@CapitalOne Her way of preventing me from speaking, went on to explain the legal process of fighting a traffic ticket!
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Capital One
Capital One@CapitalOne·
We've cooked up something special for Venture X and Venture X Business primary cardholders at LaGuardia. The newest Capital One Landing serves scratch-made small plates and beverages curated by José Andrés Group. Terms Apply. See i.capitalone.com/GuzhbAj8c for details.
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Susan Sweenie
Susan Sweenie@susan_sweenie·
@AskCapitalOne - never been so upset with a corporation - made an overpayment of over $6k in March and still cannot get my credit refunded. Customer Service keeps telling me check is coming and nothing. This is a lot of $$!
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SHAKEEM ALI
SHAKEEM ALI@TLPSI·
@AskCapitalOne Yall are by far the SLOWEST FUCKS when it comes to posting money to my account..
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CEO KODAK
CEO KODAK@KingKodak205·
Capital One can’t: ❌ Call it fraud ❌ Blame the customer ❌ Reject valid documents ❌ Close the account All without explanation. This is unfair and deceptive. Consumers deserve answers. @CapitalOne
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Udit
Udit@goeludit12·
@AskCapitalOne My venture X card did not arrive and the counter for spending 4k in 90 days started and I have no way of using the card. Very poor service and misleading.
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Capital One
Capital One@AskCapitalOne·
@SemiBenson2 Hello Semi, Thank you for contacting us. We can't provide details here. However, our agents are happy to provide you with general information. They can help you at 1-800-689-1789 Monday-Friday 8 a.m-7 p.m. (CT). Thank you, ^AR
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Semi Benson
Semi Benson@SemiBenson2·
@AskCapitalOne My name is Semi Benson, I applied for auto financing in March. A decision was made, and I was not approved. The reason was that Capital One could not verify sufficient income. I have been banking with CO. I have direct deposit, I have proof of income.
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Wolf
Wolf@Wolf61642060053·
@AskCapitalOne My mom is not in savannah anymore she moved to Clarksville Tennessee
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🦈🦈
🦈🦈@MarliiSlum5·
@AskCapitalOne what’s going on with yall debit card system and online services?
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Capital One
Capital One@AskCapitalOne·
It’s official: Discover is now part of Capital One. Need to reach us? Please continue to use Capital One and Discover customer service channels like you normally do.
Capital One tweet media
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scott olenick
scott olenick@sole101103·
@CapitalOne very disappointed with your fraud procedure,called as a charge was pending was told nothing can be done until it posted to my account. Now once it posted called back on the phone for over an hour probably fourth five minutes on hold only to be told no temp credit
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Capital One
Capital One@AskCapitalOne·
@soongbob4201888 Hey, thanks for reaching out to us. Is this regarding a US credit card account with us? ^TB
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spongebobsbigbrother
spongebobsbigbrother@soongbob4201888·
@AskCapitalOne Can you please get Apple Pay support in uk so I don’t have to bring the card with me any time I want to use it
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Charlie Gittins
Charlie Gittins@CharlieGit21266·
@AskCapitalOne I received my replacement card because of fraud on my old card but all online transactions are being declined. I’ve activated my new card with a chip & PIN transaction, but all online payments are still being declined.
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Taylor Benefield
Taylor Benefield@doveATX99·
@CapitalOne I made a large payment that cleared my bank 2 days ago. It’s posted on my account. You have my money. Yet my available credit is frozen until May 7th due to a “policy.” A supervisor couldn’t help. This is unacceptable. #CapitalOne #CustomerService
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