RCBC

All our basic needs can be accessed on our mobile phones and this is the reason why scams usually start with a mobile call or text message to trick you into giving your One-Time-Password (OTP). Follow these tips and #DontGetFooled!

@khateman_ We regret to hear about this. To help resolve this, please reach out to our Customer Care team. • Landline: (02) 8877-7222 • Domestic Toll-Free: 1-800-10000-7222 (PLDT only) • International Toll-Free: (Int'l Access Code) +800-8888-7222 • Email: customercare@rcbc.com

Hello ano bang problema ng app niyo, tama naman yung credentials pero laging invalid yung log-in. Tapos kapag magre-request naman to change password, loading lang. Hindi pa kayo nagre-reply sa email. ILANG DAYS NANG GANITO NAKAKAUBOS NG PASENSYA :) @askRCBC @RCBCCredit

@lyleroset Hi there, Lyle_rose. Good day! Please be informed that we have already replied to your inquiry via Direct Message. Thank you!

@askRCBC RCBC Pulz still down? Been having problems for 5 days now.

@lyleroset Hi @lyleroset. Good day! We can move this via direct conversation where you can send us more details on your inquiry. Looking forward to hearing from you. Thank you and have a great day!

@askRCBC Is there a problem with RCBC Pulz?

@tina_tine_tina We regret to hear about this, for us to be able to follow up you concern kindly send us your email address via DM. Thank you!

@askRCBC I have emailed last 28 April about my Online Bank account suspension after 3 incorrect password input and still no response today. I went to recover my account via "forgot password" and it didn't work because it says "No Record Found". This is frustrating.

@4everwithKylie Hi there, @4everwithKylie. Good day! Please be informed that we have sent you a Direct Message. Have a great day!

@orangechicken__ Hi there, @orangechicken__. Good day! Please be informed that we have sent you a Direct Message. Have a great day!

@askRCBC hi. sent u a DM

@askRCBC rcbc pulz still down?? it’s been days!

@JohnIvann We regret to hear about this, for better assistance may we request you to send us an email at customercare@rcbc.com together with the screenshot of the error encountered. Thank you.

@askRCBC heyyy I can’t login to my account says it’s suspended. I didn’t even change my pw. I did not receive any response to my email and nobody is answering your hotline. I need to login !!! Hassle kau mu !

@kpopmerchto Hi there, @kpopmerchto. Good day! Please be informed that we have sent you a Direct Message. Have a great day!

@askRCBC Wala akong cash!!! Di ko makalogin huhu

@mayapadin Hi Maya. Good day! We would very much like to offer our assistance on your concern. We’ll get back to you via private message to assist you on your query. Thank you and stay safe!

Na stress ako sa @askRCBC isa lang ang customer service nila tapos everytime na sasagutin niya napuputol so and 20mins waiting time i cannot 😭😭

@princesslabe Good day! We would very much like to offer our assistance on your concern. We’ll get back to you via private message to assist you on your query. Thank you and stay safe!

@askRCBC App keeps crashing and I ended up lockout. So disappointed. Also, change password processing request is taking too long. What's your solution with this???

@leiyapot Hi, Good day! We would very much like to offer our assistance on your concern. We’ll get back to you via private message to assist you on your query. Thank you and stay safe!

@askRCBC nagka crash ung pulz app. 2 weeks na syang ganito

@Malnorizz Advisory as of 10AM April 26, 2026. Service Restoration Complete Please be advised that all RCBC channels and services have been fully restored following the scheduled system maintenance. Clients may now resume transactions. We apologize for any inconvenience. Thank you.

@askRCBC rcbc pulz keeps crashing. Us the system down?

@UncutBananaFck Advisory as of 10AM April 26, 2026. Service Restoration Complete Please be advised that all RCBC channels and services have been fully restored following the scheduled system maintenance. Clients may now resume transactions. We apologize for any inconvenience. Thank you.

Damn @askRCBC still can't open my online bank and can't withdraw from any atm!!

@pxtrckthelion Advisory as of 10AM April 26, 2026. Service Restoration Complete Please be advised that all RCBC channels and services have been fully restored following the scheduled system maintenance. Clients may now resume transactions. We apologize for any inconvenience. Thank you.

mga when maaayos? need ko na gumastos leche naman @askRCBC @RCBCCredit

@altaera1 Hi Good day! We would very much like to offer our assistance on your concern. We’ll get back to you via private message to assist you on your query. Thank you and stay safe!

Hi is RCBC Pulz app down right now? @askRCBC

@gabrambles Hi @gabrambles. Good day! We can move this via DM where you can send us more details on your inquiry. Looking forward to hearing from you. Thank you and stay safe!

@askRCBC Hi! I reinstalled the device and it is still no working.

hello @askRCBC is your app down?? it's been down for more than two days now!

@roseborg1327 Hi @KookiberksMcr. Good day! We can move this via DM where you can send us more details on your inquiry. Looking forward to hearing from you. Thank you and stay safe!

@askRCBC why can’t I use your international toll free voice prompt when I dialed the +800 8888 7222 says works only monday -friday? Then where do I call? There was an unauthorized transactions on my account

@__aestaetic___ Hello @__aestaetic___. Good day! We’ll get back to you via DM to assist you on your query. Thank you and stay safe!

I got the message that issue resolved but still unable to log in 😭😭 all TS done @askRCBC

@kabisote3 Hi. Good day! We would very much like to offer our assistance on your concern. We’ll get back to you via private message to assist you on your query. Thank you and stay safe!

@RCBCCredit @askRCBC ano na? Pa 4 days na down app nyo? Anyare? Di ko ma unlock cc ko