Auth0 Status

The Auth0 Support Center is fully operational, and case creation functionality has been restored. Following a period of monitoring, we have confirmed the systems are stable. We sincerely apologize for any inconvenience this disruption may have caused.

The Auth0 Support Center is now fully operational, and case creation functionality has been restored. We are continuing to monitor our systems to ensure ongoing stability. We sincerely apologize for any inconvenience this disruption may have caused.

We are actively collaborating with our third-party provider to resolve this issue. The Authentication and Management APIs are NOT impacted by this outage.If you are having a production-critical impact on end-user auth, please contact the support team via the dedicated phone line.

We are aware of an issue with our provider, and access to support.auth0.com may not be available. We are working with our provider on mitigations and will provide an update as soon as it's available.

This issue is now resolved. Multiple Auth0 services were impacted by a recent deployment error, but User Authentication remained unaffected. We mitigated the issue by reverting the deployment, and all services are confirmed to be functioning as expected.

[status] Resolved: This issue has now been resolved. Impact from this event affected multiple Auth0 services, however User Authentication was not impacted. Our investigation determined that a recent deployment inadvertently impacted m… stspg.io/kx744jv035jr?u…

[status] Investigating: We're currently investigating an incident that impacted our services. Auth0 Manage, FGA Dashboard, and Status Page are inaccessible. Our team is actively working to understand the root cause and mitigate the is… stspg.io/kx744jv035jr?u…

We're currently investigating an incident that impacted our services. Auth0 Manage, FGA Dashboard, and Status Page are inaccessible. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

[status] Resolved: Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users. stspg.io/1w4j7pjqpj3h?u…

[status] Resolved: Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users. stspg.io/6xqpgy5r2l2k?u…

[status] Resolved: Edge networking services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users. stspg.io/02k29mzbkmm7?u…

[status] Monitoring: Our edge provider has implemented a fix and we are continuing to monitor to ensure no further impact stspg.io/02k29mzbkmm7?u…

[status] Resolved: We've monitored the environment to ensure stability, and error rates have remain subsided. This issue is now fully resolved. We sincerely apologize for the impact this had on you and your users. stspg.io/db1z95thdkq5?u…

[status] Monitoring: This event has self-resolved and error rates subsided within the affected environment. Authentication functionality has recovered, and users should no longer be impacted by this issue. We will continue to investig… stspg.io/db1z95thdkq5?u…

[status] Identified: We are investigating the errors associated with this event, and are observing that they are currently trending back to normal thresholds. After further analysis we believe this issue may have affected only a small… stspg.io/db1z95thdkq5?u…

[status] Resolved: Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your tenant members. stspg.io/c6kljxwfd3j8?u…

[status] Resolved: Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users. stspg.io/1b92ptsvgnm1?u…

[status] Monitoring: We applied a fix for the issue. The error rates have subsided and we are monitoring the system. stspg.io/1b92ptsvgnm1?u…

[status] Resolved: After monitoring the environment following our resolution actions, we've observed error rates have subsided, and authentication functionality remains stable. A root cause analysis (RCA) will be posted here within 14… stspg.io/240qntgkl499?u…

[status] Monitoring: We've observed that the rollback performed on the environment has reduced error rates to pre-incident thresholds. Users should experience recovery to authentication functionality. We're monitoring the environment … stspg.io/240qntgkl499?u…

[status] Identified: We have identified a recent deployment that has impacted the affected environment and a rollback is being performed to mitigate the issue. We will continue to update as our progress continues or as our status chan… stspg.io/240qntgkl499?u…