Automatic

@shaigirldotcom For further assistance, please contact Support@automatic.com

Like many other companies, COVID-19 has adversely impacted our business. With so much uncertainty ahead, we have made the difficult decision to shut down Automatic, discontinuing our service for customers on May 28, 2020. Please find details here: automatic.com/CUSTOMERFAQ

@jimfantazzia Hi Jim, you will receive an email within the next 3 weeks advising if your rebate was approved and when you can expect to receive it.

@dotMorten If you have a device, we ask that you please discard your adapter by following standard electronic recycling procedures. I know you have questions, please see the detailed Customer FAQs: automatic.com/customerfaq  Please let me know if you need anything else.

@automatic any chance you could open the tech up so we can "hack" these devices and do something with them ourselves?

@dotMorten Hi Morten, Thanks for your interest and Automatic has made the decision not to open source the apps.   For more information, please see the detailed Customer FAQs: automatic.com/customerfaq  Please let me know if you need anything else.

@dblume Hi, The path column is encoded and can be decoded using Google Maps API. Please note, when decoded it will draw the route of the trip.

@automatic What's the format of the "Path" column in the exported CSV file? (We loved your product. Thanks for a good run.)

@DanKorte Hi and thanks for your patience. I checked with our engineering team and there isn't a way to export Fillup history.

@automatic So sad that Automatic Pro service and support is shutting down. Any advice on how to export Fillups history data from the app? Thx

@FaintSpeaker Hi! The adapter will not sync or operate in any capacity May 28.

@rickyboone Hi, there are no plans to open source the api or apps. Thanks!

@redechi Thanks for tweet and glad to hear you really liked our service! There are no plans to open source the api's or mobile apps. Thanks!

@automatic will you be open sourcing any of your apis or mobile apps? The adapter and service is fantastic and I understand under these times it’s hard. Wish there was a way to extend the platform.

@yacitus Hi, the adapter ID is the your Adapter PIN (we have changed this on the rebate form to make it less confusing) and you can find your adapter PIN on the adapter itself when unplugged. Thanks!

@automatic Where do I find my adapter ID (for the rebate request form)? I can’t find the answer in your FAQ.

@sinner_michelle Thanks so much!

@sinner_michelle Thanks so much and we are so happy to hear this!

@automatic Love your product!

@scott_peterson4 Hi Scott! We’re sorry to hear of the trouble you’re experiencing. But, yes, of course we can help! Please send a note over to our Customer Experience team at support@automatic.com with your adapter PIN and account email and our team can solve this for you. Thanks!

@automatic @automatic Can you help me get it set up correctly?

@automatic I tried to switch my adapter from one car to another, following this article (help.automatic.com/hc/en-us/artic…) and it never added the car.

@Clarko Hey @Clarko! This email was to simply notify any of our past Automatic Pro users, or those users who haven’t used the service in a while, that we recently released a new generation of our product - the Connected Car Assistant. Check it out at automatic.com!

Just got email from @automatic urging me to upgrade to a product I already own. They even say in the email they know I own it. Maybe a new generation of the same product? I can't tell. No explanation given, no stated benefits to "upgrading". They "miss me" though 🤮

@giovanni Hey @giovanni, for any questions regarding our Privacy Policy, please contact our Customer Experience team at support@automatic.com. They’ll be able to walk you through any questions you may have. Thanks!

@gmtom1_808 Hey! For questions about our Privacy Policy, please reach out to our Customer Experience team at support@automatic.com. Thanks!

@automatic Can you please explain what recently changed in your privacy policy? Did you always have Terms that allowed sale of info to advertisers?

Your car might be smart, but you can't read its mind. This is where @automatic comes in. Find out what your car isn't telling you. bit.ly/340qXZR #smartcar #review #FridayThoughts

Huge thanks to @stevetv and @GreatDayDeborah for showcasing Automatic at @GreatDayHouston @KHOU! Learn how to transform your car into a smart car in minutes, right from your driveway. khou.com/article/entert…

@pironic Hey Michael! Thanks so much for the feedback! Unfortunately, the new Connected Car Assistant is only available in the US. Stay in touch for future updates!

@automatic Now that the IFTTT connection and app link has effectively been severed for 1 week: are there any updates for your Canadian fans? Anything on the horizon? <3

To our valued customers: you may have received an email regarding discontinuation of your service on 8/31. To clarify, this pertains ONLY to our Automatic Classic app. If you are currently an active Automatic Pro, Lite or CCA user, your service will not be affected. (1/2)