babelforce

Customer satisfaction - the #1 goal we're all aiming for.🏆 In short: it is a key metric businesses use to understand and improve customer experience. Read our most recent article to find out why CSat is so important for your business.💡 buff.ly/3QEag1o

According to a recent report by Gallup, 76% of workers will experience burnout at some point in their job.🔍 For call centers, burnout is especially common. But how can agent burnout be prevented? We break it down for you in this article. 👇 buff.ly/3ZYTf50

We got ranked as one of the Top CCaaS Vendors 2023! callcentrehelper.com/top-ccaas-vend…

We asked our founders Pierce, Timo and Christian what it's like to be a cool vendor.😎🚀 On top of that, we surprised them with a delicious cake at our office in Berlin for this special occasion.🎂 But let's take a look at what they have to say about this great recognition.👇

As a remote-first company, uniting the entire team is always a unique and exciting experience.✨ Our recent journey to Italy was undeniably special, providing us with valuable opportunities to deepen our connections and strengthen our working relationships.🚀 #teamculture #team

Did you know?🫢 Gartner recently recognized us as a Gartner Cool Vendor 2023 in the Gartner Cool Vendors in Composable Customer Engagement Platforms report.🤩 Read the following article to get all the details.👇 buff.ly/3trfxAg #success #saas #customerservice #ai

Always remember: If you put your customer first, your customer will last.✅ #cx #customerexperience

Always remember: If you put your customer first, your customer will last.✅ #customerservice #cx

Welcome to the #CXFestival: A Customer Experience Event Like No Other 🎊 Enjoy a professional conference with the context changed 👇 eu1.hubs.ly/H04Fpyx0 #cx #cxnews #ccaas | @babelforce

Pierce Buckley, CEO of @babelforce, joined us for our #BigCXUpdate23 to explore the power of natural language processing and AI in the #callcenter. Watch the full interview here ⬇️ eu1.hubs.ly/H04BnPz0 #cx #llm #largelanguagemodels #nlp #naturallanguageprocsseing #ai

Welcome to the CX Festival: A Customer Experience Event Like No Other 🎪 Enjoy a professional conference with the context changed 👇 eu1.hubs.ly/H04xsNZ0 #CX #CXFestival #CustomerExperience #CXConference

Customer data can be overwhelming at times. The key is not about having a lot of data but knowing what data is relevant. The best leaders don't just know how to interpret data. They know which data is important to interpret.

Superhuman AI, or not? What does "human level" performance mean? #ai #ChatGPT #opensource linkedin.com/pulse/superhum…

Check out the latest news from "The babel". 👇 This time it's about a local company winning a rather special award...🤭 #news #saas #technology

How do you future-proof your customer service?

If you're not making your customers feel special, you're missing out on a huge opportunity #customerexperience #Marketing #strategy