Babyletto

191 posts

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Babyletto

Babyletto

@babyletto

with cribs, gliders, and bedding, we outfit modern nurseries for stylish mamas + papas • share your nurseries and babes with #babyletto!

Los Angeles, CA Katılım Eylül 2012
21 Takip Edilen645 Takipçiler
Babyletto
Babyletto@babyletto·
@_mommalaura_ Hi! We are so sorry to hear and want to help. Please send us a DM on Instagram so that our customer support team can assist!
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Laura 🪩
Laura 🪩@_mommalaura_·
Would love to put my newborn to sleep in his nursery but his stupid @babyletto crib broke after only a few uses 😭
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Babyletto
Babyletto@babyletto·
@kingoftheinet Hi! Please send us a DM on Instagram so that our support team can further assist you!
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King of the Internet
King of the Internet@kingoftheinet·
@babyletto I have a chair from you all just a couple of weeks old. It makes a horrible squeaking noise.
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Babyletto
Babyletto@babyletto·
@jockinjt Hi Julie, we are so sorry about that - please send us a DM on Instagram and our customer support team can assist.
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julie
julie@jockinjt·
@babyletto Why is it so hard to just reach out to a person in regards to our purchase? Too long to type and would rather talk to a live person than AI chat.
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Babyletto
Babyletto@babyletto·
@majupe_ Hi! We are so sorry about that. Please send us a DM on Instagram so that we can further assist. Thank you!
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MJ Pereira
MJ Pereira@majupe_·
@babyletto really needs to work on the customer service. Damaged dresser delivered in Jan. replacement parts requested immediately. Shipping gets delayed months, then eventually cancelled due to parts not in stock. They say they’ll send a replacement and then radio silence…sweet
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Babyletto
Babyletto@babyletto·
@Lauraly27 We’re so sorry, but the President’s Sale was only available from the 14th to the 17th, so unfortunately, we’re unable to honor the 20% discount for the dresser in March. We recommend signing up for our newsletter via our website for updates on promos.
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Laura
Laura@Lauraly27·
@babyletto is there anyway to place on order on a crib that isn't available until March and still get the 20% off the dresser for this president's day sale? We really want the Palma collection, but the crib has been unable to order currently.
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Babyletto
Babyletto@babyletto·
@Ima_Mfon I have forwarded this to our consumer support team and they are working with our parts team to further check the issue, please wait for the follow up email from Mae for an update. You may refer on this ticket# 2238341.
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Ima Mfon
Ima Mfon@Ima_Mfon·
@babyletto my Palma dresser won’t open/close properly bc of a gap in the frame. Your CS reps say they cannot replace a defective item purchased via amazon and is refusing to help. This is bad customer service. I need a resolution asap.
Ima Mfon tweet media
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Babyletto
Babyletto@babyletto·
@Ima_Mfon Hi! Our team was able to assist you and provide a replacement for the defected part. Please check your email and refer to your ticket # for details on the replacement order. If you have further questions please DM us.
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Babyletto
Babyletto@babyletto·
@fnoahbiro Hi! Please send us a DM on Instagram so that we can further assist!
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F. Noah Biro
F. Noah Biro@fnoahbiro·
@babyletto I need to replace the casters on my Yuzu. What are the specs of the threaded stem? Thanks!
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Babyletto
Babyletto@babyletto·
@cantosmarcelo1 Thank you so much, Marcelo! I've forwarded this to our consumer support team to help you further. Please check your email.
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Babyletto
Babyletto@babyletto·
@lady_lambert27 Hi Carrie! Thanks for reaching out! I'm sorry to learn that your dresser has a defect. Can you please confirm where you purchase the item from and if it still under our 1-year warranty?
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Carrie Lambert
Carrie Lambert@lady_lambert27·
@babyletto this seems to be a problem across the internet. Do you have a solution? Baby clothes aren’t that heavy… Would love to extend the life of this piece beyond 3 years…
Carrie Lambert tweet media
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Babyletto
Babyletto@babyletto·
@jschweid112 Hi! We're sorry to know about the issue. Please send us a DM of your email address. We're here to help.
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Babyletto
Babyletto@babyletto·
@Ka04386300 Hi! Thank you for letting us know. We will relay all this information to the Support agent handling your ticket. Please send us a DM with your email address or ticket number.
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LK
LK@Ka04386300·
@babyletto I’m having a very poor customer service experience. I first emailed 1/24 and still have not received a resolution. Your item arrived and the drawers and legs are misaligned. Can someone get back to me?
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Eric
Eric@gainzwithdoc·
@babyletto you guys have designed the dumbest cribs. Can’t even get a quarter turn on this Allen wrench because of the way you’ve made this thing. Looks like it would be a beautiful crib but I’m not gonna be “that guy” that puts up with something like this. Returning.
Eric tweet media
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Babyletto
Babyletto@babyletto·
@MrRosefort Hi! Please send us a DM with the product's information or email info@babyletto.com to further assist you.
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MrRosefort
MrRosefort@MrRosefort·
@babyletto baby arrives next week and pre cut holes were done wrong please help not enough time left
MrRosefort tweet media
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mister c
mister c@stockmanz2220·
@babyletto love the cribs need that coupon code though never got it????
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Babyletto
Babyletto@babyletto·
@EricaMCabrera Hi! Sigi Recliner in Ivory Boucle is available and can be purchased through our website! 😊
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Babyletto
Babyletto@babyletto·
@SawhorseLA It was so great working with you all on this ❤️
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Sawhorse Productions
Sawhorse Productions@SawhorseLA·
Infants, toddlers, video and stills. This campaign had all the things and we loved diving in to tell these stories with our friend @babyletto. Thanks to our amazing production team, our Director/Photographer @LizLippPhoto, and Cinematographer @jacheairs for their vision.
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