Babyletto

@_mommalaura_ Hi! We are so sorry to hear and want to help. Please send us a DM on Instagram so that our customer support team can assist!

Would love to put my newborn to sleep in his nursery but his stupid @babyletto crib broke after only a few uses 😭

@kingoftheinet Hi! Please send us a DM on Instagram so that our support team can further assist you!

@babyletto I have a chair from you all just a couple of weeks old. It makes a horrible squeaking noise.

@jockinjt Hi Julie, we are so sorry about that - please send us a DM on Instagram and our customer support team can assist.

@babyletto Why is it so hard to just reach out to a person in regards to our purchase? Too long to type and would rather talk to a live person than AI chat.

@majupe_ Hi! We are so sorry about that. Please send us a DM on Instagram so that we can further assist. Thank you!

@babyletto really needs to work on the customer service. Damaged dresser delivered in Jan. replacement parts requested immediately. Shipping gets delayed months, then eventually cancelled due to parts not in stock. They say they’ll send a replacement and then radio silence…sweet

@Lauraly27 We’re so sorry, but the President’s Sale was only available from the 14th to the 17th, so unfortunately, we’re unable to honor the 20% discount for the dresser in March. We recommend signing up for our newsletter via our website for updates on promos.

@babyletto is there anyway to place on order on a crib that isn't available until March and still get the 20% off the dresser for this president's day sale? We really want the Palma collection, but the crib has been unable to order currently.

@Ima_Mfon I have forwarded this to our consumer support team and they are working with our parts team to further check the issue, please wait for the follow up email from Mae for an update. You may refer on this ticket# 2238341.

@babyletto my Palma dresser won’t open/close properly bc of a gap in the frame. Your CS reps say they cannot replace a defective item purchased via amazon and is refusing to help. This is bad customer service. I need a resolution asap.

@Ima_Mfon Hi! Our team was able to assist you and provide a replacement for the defected part. Please check your email and refer to your ticket # for details on the replacement order. If you have further questions please DM us.

@emNem_5 Hi! What is your IG user name?

@babyletto Still waiting for a response via Instagram…

Not impressed @babyletto

@fnoahbiro Hi! Please send us a DM on Instagram so that we can further assist!

@babyletto I need to replace the casters on my Yuzu. What are the specs of the threaded stem? Thanks!

@cantosmarcelo1 Thank you so much, Marcelo! I've forwarded this to our consumer support team to help you further. Please check your email.

@babyletto Hello yea, cantosmarcelo@gmail.com

@lady_lambert27 Hi Carrie! Thanks for reaching out! I'm sorry to learn that your dresser has a defect. Can you please confirm where you purchase the item from and if it still under our 1-year warranty?

@babyletto this seems to be a problem across the internet. Do you have a solution? Baby clothes aren’t that heavy… Would love to extend the life of this piece beyond 3 years…

@jschweid112 Hi! We're sorry to know about the issue. Please send us a DM of your email address. We're here to help.

@babyletto Absolute worst customer service. I have received two damaged products and cannot get a response from them. Beware #nursery #babyletto #expectingmothers #babyregistry #babyshower #baby #glider #crib

@Ka04386300 Hi! Thank you for letting us know. We will relay all this information to the Support agent handling your ticket. Please send us a DM with your email address or ticket number.

@babyletto I’m having a very poor customer service experience. I first emailed 1/24 and still have not received a resolution. Your item arrived and the drawers and legs are misaligned. Can someone get back to me?

@cyclingwithdoc Hi! We are so sorry about the experience. Have you contacted our Customer Service team regarding this concern? If not, you can find them here: support.babyletto.com/hc/en-us/reque…

@babyletto you guys have designed the dumbest cribs. Can’t even get a quarter turn on this Allen wrench because of the way you’ve made this thing. Looks like it would be a beautiful crib but I’m not gonna be “that guy” that puts up with something like this. Returning.

@MrRosefort Hi! Please send us a DM with the product's information or email info@babyletto.com to further assist you.

@babyletto baby arrives next week and pre cut holes were done wrong please help not enough time left

@stockmanz2220 Hi! For discounts codes inquiry, please reach out to info@babyletto.com. 😊

@babyletto love the cribs need that coupon code though never got it????

@EricaMCabrera Hi! Sigi Recliner in Ivory Boucle is available and can be purchased through our website! 😊

@SawhorseLA It was so great working with you all on this ❤️

Infants, toddlers, video and stills. This campaign had all the things and we loved diving in to tell these stories with our friend @babyletto. Thanks to our amazing production team, our Director/Photographer @LizLippPhoto, and Cinematographer @jacheairs for their vision.