Bed Bath & Beyond

@CountryMusicVon We’re so sorry about the mix‑up. Please check the recent email we sent for the next steps so we can help get this resolved.

@BedBathBeyond I ordered a patio set with ottomans got a patio set with tables and two chairs are completely different than others

@jini_kabu73 We'd be happy to look into this right away. Please DM us with your email address to allow us to investigate.

@BedBathBeyond Hi I’m concerned because I'm receiving order emails from you even though I haven't bought anything. Could you provide a support contact to solve this?

@ReginaldThunder We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@BedBathBeyond Pretty unacceptable customer service from you all. Happy to never purchase from you again if not resolved. Got an Extend warranty and they denied, and then not resolved quickly upon me voicing concern.

@broo23707 We're very sorry this has happened, and we would love to look into this for you. Please send us a DM or email us at Twitter@help.BedBathandBeyond.com with your order information and concern, we will be in touch right away.

@BedBathBeyond the worst at customer service!!!! Refuses to lift a hand to help you. I don’t recommend shopping there site!

@lady_chronic914 We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@BedBathBeyond where are my spatulas??? I orderd on a monday and your site says shipping within 1 to 2 business days. You charged me and it should have been here by now and is not here. Send my SPATULAS.

@patkoco We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@BedBathBeyond interesting… I just did a couple of product reviews, one being not so favorable do not appear under reviews. Buyers beware…

@LouisePerugini We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@BedBathBeyond What do I have to do to get a refund for an item I canceled the same day it was ordered ? Your text contact doesn't respond. It as been 5 days and no response to my email. No one answers the phone #. No wonder your stores closed.

@SJPurplePurpose We'd love to help! Email us at twitter@help.bedbathandbeyond.com or send us a direct message with your order details.

@marcuslemonis the customer service @bedbathbeyond is appalling! Do you have any respect AT ALL for us? Is there ANY WAY to reach a human being on the phone? I’m disgusted with your treatment of me in what should have been a simple matter to rectify. Avoid @BedBathBeyond people!

@Maggiemayiii We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@nobodycheated Glad to hear that came through! Please let us know if we can help on anything else. We're here for you.

@BedBathBeyond Well, I’m here to say I’m sorry. Marcus Lemonis followed through on his word. I was surprised last night to return home to a brand new recliner on my front porch. I’ve emailed Marcus to tell him thank you. I doubt he actually blocked me. I suspect it was an X algorithm.

@BedBathBeyond @marcuslemonis I’m going to call customer service and nothing’s going to come from it because nothing came from it the first time around. People process & product. How about not lying about that? Shame on you, Marcus.

@stevesportsbar We'd love to have a look at the item for improvement. Could you send us any details by DM?

@BedBathBeyond your web site needs improvement I put rug round but it won't display round until I put size Then I click on grey round and it shows me rectangle rugs You're losing alot of sales I then went to Wayfair and it's no issue Get it together

@Kasey_Clark_ We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

Thanks @BedBathBeyond for selling us a garbage table that is now junk after less than six months then refusing our refund when we called you out. I can’t wait to report you to the BBB and CA Consumer Protection Agency you good for nothing crooks

@Mark1969amx We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

My chairs were delivered this past Friday but no table, and they can’t/won’t tell me where it is and won’t send me a return label for the chairs! @BedBathBeyond sucks and I’m disputing this with my credit card company! Don’t do business with them ever!

I hope that any of you are not buying from @BedBathBeyond I order a dining set and was told on the site it would be delivered on January 10th! It didn’t show up and I had family coming in! I looked it up and it hadn’t shipped! I called to cancel and they said no!

@JennaRoslo We would love to look into this for you! Please email us at twitter@help.bedbathandbeyond.com so we can help.

So, @BedBathBeyond -I placed 2 orders of $600 by accident. Took the steps to cancel 1 less than 3hrs later. On hold for 84 mins to speak to rep. You sent 2 & now it will COST ME $150 2 return.I still spent $609 with you.This is just wrong. #corporategreed #CustomerService #fail

@acornishhen We'd be happy to look into this for you. Please DM us or contact us at Twitter@help.BedBathandBeyond.com, we'll get started right away.

@marcuslemonis @markallen1230 @BedBathBeyond @NeilRetail @amyesullivan I went to order this sofa. I had to wait a week to have enough money. Just my luck. It's out of stock. How long do you think it will take to become available? I have my heart set on it. Thank you.

I bought from @BedBathBeyond at Christmas. Order arrived wrong, but the team fixed it immediately. Decided to visit an actual store today. Can’t say enough about how @marcuslemonis has made this brand relevant again. Superb merchandising, great marketing, fun product. @NeilRetail

@MissMaha We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

Hey @BedBathBeyond, I need help. Placed an order 2 weeks ago. Supposed to arrive Jan 2nd. Label was created 12/31… and then nothing. Text support gives me nothing. Call wait times are 50+ minutes. The Angi installer has nothing. I can’t get answers. What is a consumer to do?

@KTree81 We would love to look into this for you. Please send a DM or email to Twitter@help.BedBathandBeyond.com with your name, order number, and details, and we’ll reach out to you shortly.

@BedBathBeyond don’t buy from this company! I ordered a bed frame that had storage was supposed to be delivered Monday got an email today (Saturday) saying it’s out of stock. You go on their site it says 8 left! My sister got a couch from there took 3 weeks longer to get!

@Ldmmyer Thanks for speaking with us by DM, we're delighted we could quickly help out!

I’ve never experienced such horrible customer service and I am having now @BedBathBeyond I need a manager now