Ben Voss

If you're drowning in bureaucracy at work, your company probably isn't following Elon Musk's five-step process for improvement. Here are the highlights: "Everybody's been trained in high school and college that you have to answer the question. It's convergence logic. You can't tell a professor '"your question is dumb" or you'll get a bad grade. You have to answer the question. So without knowing it, people have mental straight jackets on. They will work on optimizing the thing that should simply not exist." "It's particularly dangerous if the smart person gave you the requirements because you might not question them enough." "If you're not occasionally adding things back in, you're not deleting enough process. The bias tends to be very strongly towards adding things." (These quotes are paraphrased to make them easier to read).