@ALD9119 Unfortunately, after careful consideration, we have decided to discontinue services across the Bite Squad platform. We are hoping to bring some restaurants across our markets onto the ASAP platform, but that is still in process at this time. I apologize for the inconvenience.
@ericfought Hi Eric! We are truly sorry to hear about your experience and would love to make this right. Please send us a message at support@bitesquad.com so that we can get more information from you to look into this further. Thank you!
@chef_mj Hello, I am so sorry about the issues you are receiving. Can you please dm us with your order issue as well as your order number so we can look into this?
@CadenKrone Hi! Thank you for taking the time to bring this to our attention. We are truly sorry to hear that our Customer Support Team has not resolved your inquiry. Please reach out to our support team via email at support@bitesquad.com for us to look into this further for you.
@JakesCharters Hello! I'm sorry for the experience you've had. Please contact Support@Asap.com with a brief description of your problem and we will be happy to look into it further.
@bitesquad do not order from these guys!!! Huge scammers. Spent 30$ on my first order and received a salad which I didn’t even order. They refuse to help and blocked me from getting in touch with support. Avoid @bitesquad at all costs. #scammers
@mikephillips_89 Hello! Occasionally, our drivers are asked to make 2 deliveries in one trip. This shouldn't affect your delivery, but if you have more concerns, please contact support@asap.com and we will be happy to look into it further.
@bitesquad you are horrible. Horrible! There is a reason why I quit using you. I can’t believe I tried again. There is a reason you are about to go out of business.
@Swells_2 We have changed the way we do promo codes! Now, instead of searching through emails or accidentally deleting a notification, they are now right in the app! Just open your app on your phone and a code may pop up! We send them every few days so you never know when one will pop up!
@RICH__GIRLL Hello! I apologize for any trouble caused. Please reach out through DM with the email address associated with the account or email support@bitesquad.com for further assistance!
@bitesquad why tf are y’all charging my account and I haven’t used that account in two years and haven’t even updated my information? And then I try and get in contact and try to resolve the issue and all of your customer support channels are giving me the runaround
@bitesquad Y’all scammed me twice first my food never came and I couldn’t get a refund so I emailed y’all like that got said and when I did that y’all didn’t respond and it’s been momths
No plans? No date? Equals NO STRESS!!! Sit back and enjoy your favorite shows while Bite Squad delivers dinner. Anywhere or anyhow as long as YOU'RE happy!
Get $5 off your order of $15+ with code LOVE5
#singlesawarenessday#discountedchocolatetoday
@mrshhw We are so sorry to hear about your most recent experience with us. We would love to make it right. Please reach out to us directly at support@asap.com with a brief description and we'd be happy to look into it further.
@bitesquad ordered food to be delivered at 4:58 pm, it’s now 5:45 pm and still I have no food and the restaurant says it’s been sitting for a while. Reached out on the app and have gotten nothing resolved. #imhangry
@JoAnneB69491202 Hi JoAnne! We hate to hear about this experience with us. Please send us an email at support@asap.com so that we can look into this issue and make it right. Thank you!
@Nicole_Pears7 Hi Nicole! Thanks for reaching out! Did you know we email our users promo codes almost daily? Be sure to sign up for our marketing emails or opt-in on the ASAP app to get access to guest-only discounts! For now, you can use SUMMER to enjoy $5 off of any order $15.00 or more.
@colleenreilly1 Hello! We have changed the way we do promo codes! Now, instead of having to search through emails or accidentally deleting a notification, just open your app on your phone and a code may pop up! We send them every few days so you never know when one will pop up!