Sabitlenmiş Tweet

woah lots of new followers today..👋
whats up everyone! my name is Bobby, here is a photo of me with a hat too small for my head that says "Retentio"
that is the name of my ecommerce retention agency that helps shopify brands scale to the next level
(the word "retention" without the "n")
((clever I know))
we use email/sms/direct mail to help brands grow
the DTC space is rapidly evolving and if you aren't supporting your paid ad efforts with email/sms then you are making LESS money than you could be
you generate traffic, we capture leads, we nurture them, they convert
you convert first time customers, we follow up with them, they convert again and again and again
without email/sms you are just hoping people will convert on their first purchase or without you putting effort into staying top of mind..
and even if you ARE paying to retarget / follow up with them, then you are wasting more money because email is a cheaper medium to follow up with
i digress..
email/sms should generate 30%-40%+ of your revenue, which is a big chunk and worth paying attention to
most people set up their email/sms flows and forget about them.. without constantly testing against them
and campaigns are often rushed and promotional.. which isn't strategic if you want to generate the MOST amount of value from your database.. if you rush promotional campaigns often enough, then you will become a discount brand
i have a lot of thoughts, and am really trying to pioneer a modern "retention playbook"
so i appreciate you following along!
i want to open up my calendar to meeting cool people in the space weekly, so if you want to jam, send me a DM!
we have had a crazy start to the year, so I have been a bit ghost, but want to make sure I am connecting with people weekly so I can learn more from everyone!
here's to an amazing 2025 🍻, time to cruuuuush 💪

English



