Bo Hamrick

4.3K posts

Bo Hamrick

Bo Hamrick

@bohamrick

Elon '02. W&M MBA '18. Tarheel Born

Smithfield, VA Katılım Nisan 2009
204 Takip Edilen280 Takipçiler
Bo Hamrick
Bo Hamrick@bohamrick·
@ctlyle1 @AmericanAir I’ve seen the same thing. The other thing that is interesting is we are supposed the upgraded as early as 48 hours before departure and my upgrade always happens at the last minute they are trying to sell them up until the last minute.
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Cole T. Lyle
Cole T. Lyle@ctlyle1·
I have platinum status on @AmericanAir. The first year, I got upgraded fairly often…maybe once out of every 4/5 flights. The last few years of retained status, I’ve been upgraded 1-2x, flying fairly frequently and mostly American hubs. Wonder what changed…
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Bo Hamrick
Bo Hamrick@bohamrick·
@IntakeSark @AmericanAir Welp they started by offering me points but did not say how many🤦. Who the hell wants points of an unknown amount when you are pissed?
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Bo Hamrick
Bo Hamrick@bohamrick·
The most @AmericanAir thing I saw today on their website. Not only are their planes always delayed, but because they have to deal with so many customer complaints, even their complaint department is delayed.
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RDU Airport
RDU Airport@RDUAirport·
Dusting off some old airline tails for today's #tbt edition! Which now-defunct airlines do you remember flying with at RDU? 📷 1: US Airways, 2012; 2: AirTran, 2007; 3: Northwest, 2006
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir Based on my experience with you…you will tell me you can’t do anything. Just yell at them and tell to pick up the damn phone
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americanair
americanair@AmericanAir·
@bohamrick We apologize for the wait time. Hop into our DMs with your confirmation code and concern, we’ll happily take a closer look.
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir These are delayed compared to other airlines. The most on brand thing yall have done in a long time
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americanair
americanair@AmericanAir·
We’ve been waiting for a moment like this. 💯🎉 To celebrate our 100th anniversary, American trading cards are taking flight. Starting soon, pilots will be sharing collectible cards featuring some of the aircraft from our current fleet, plus special centennial editions honoring iconic planes like the DC‑3, 707 and MD‑80. Each card includes aircraft specs, diagrams and fascinating facts that make every flight a little more memorable. Flying with us this summer? Ask your pilot and start collecting. ✈️
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir Here’s to 100 years of delayed flights, poor customer service and blaming everyone else for your incompetence
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americanair
americanair@AmericanAir·
One hundred years. Countless memories. One incredible ride. ✈️ Our centennial is built on every journey, every moment and every story that has shaped who we are today. Here's to the next chapter of what's to come. #American100 #ForeverForward
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Om Chachad
Om Chachad@TheOriginaliTE·
So apparently I ended up on @AmericanAir’s 100th flight on their 100th anniversary. Free stuff 🤩😃
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir @Tmason876 “Our intention”. Hell it is your company policy to not listen. From these ai generated responses to every customer unsupport employee I have ever encountered
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americanair
americanair@AmericanAir·
While we cannot overturn the decision made, we do want you to know that we truly appreciate your loyalty and business. It’s never our intention for a long‑time AAdvantage member to feel unheard, and we understand your frustration. Even though the outcome can’t be changed, we’re here to support you however we can moving forward.
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BMAN
BMAN@Tmason876·
Really disappointed in the customer service from @AmericanAir. As a loyal AAdvantage member, I explained family circumstances and asked for a one-time exception on a flight credit that expired a couple months ago. denied at every level. Losing the full amount over this is tough.
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir @mdecline Happy Anniversary but I can assure you American will blame the catering company and say it isn’t their fault and their leaderless team only cares if you use the credit card
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americanair
americanair@AmericanAir·
@mdecline Happy 40th anniversary. It means a lot that you spent such a special occasion with us. We’re sorry about the catering issues you experienced, and we’ve passed everything along to our leadership team, so they can review and address it.
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Marty Kline
Marty Kline@mdecline·
Flying @AmericanAir from JFK to Rome in Business class to treat my wife for our 40th anniversary. They just announced we don’t get our reserved meals but, instead, the same pasta or beef options for coach. Someone screwed up the catering order - Unbelievably incompetent
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir FA say they can’t fix it and don’t know what to do. They can’t write it up but that is not going to fix anything. Even @SpiritAirlines can do better than the credit card company that happens to attempt to fly planes.
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir And now inseat power not working on our row. You have screwed the pooch every way this trip. But I am sure you will say that is a contractor’s fault and not AA for no power
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Bo Hamrick
Bo Hamrick@bohamrick·
Yet again @AmericanAir doesn’t know how to fly their planes. Spring break plans have been ruined. Do better!
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir Are you going to take responsibility this time or blame someone else like you always do. At some point you need to own up to all your transgressions
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Bo Hamrick
Bo Hamrick@bohamrick·
@AmericanAir And now our return flight is delayed. Yall can’t do anything right.
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americanair
americanair@AmericanAir·
@bohamrick This doesn't sound like the start to your vacation experience we'd want for you either. Please join us via DM with your confirmation code, and let's look into this further.
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Bo Hamrick
Bo Hamrick@bohamrick·
Feeling the early birthday love from @MarriottBonvoy thank you for the card and thoughtful message.
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americanair
americanair@AmericanAir·
We apologize that your flight has been diverted and that your Wi‑Fi session is about to run out of time. While we’d like to help, our Wi‑Fi service is provided by a third party, and we’re unable to extend the session. You’re welcome to reach out to our Wi‑Fi support team via the link below for further assistance- connectaa.co/wifisupport.
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Jack “Slim” Prescott
Jack “Slim” Prescott@SlimJackPrescot·
Being diverted to grand rapids to refuel. If @AmericanAir doesn’t let me keep my WiFi, YOU WILL BE HEARING FROM MY LEGAL DEPARTMENT
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