Brandless

@JMPD Hi James, This is Charlee from Brandless, and we're happy to help. Thank you for your great feedback! We're glad you loved the knives and had a smooth delivery experience. Thank you for your support. Best Regards

"Knives are excellent. Delivery was timely and packaging was first-rate. Thank you." - James D. loox.io/z/iY-v5Kbip via @brandless

@david051923270 @AwladHo53894756 @andrewchinn61 @chakrellah_noha @Dafaallah70 @CryptoAll3n @gvpadin @CerburusGrim @Derya30336148 @ddllkkshn @adka09 @heyitsmiles_ , this is Rimark from the Brandless, may we know how can we help?

@TheBaniac , thank you so much for keeping in touch. May we ask for your order number so we can take immediate action on this?

I ordered from @brandless 22 days ago. 5 days ago I asked for an update and was told that it was passed to thr correct department. I have yet to hear anything. Is this normal?

@pja666 , we sincerely apologize for the inconvenience that you have experienced on us. However, may we ask for the email sent to you with free shipping information? We would rectify this thing as soon as possible.

@brandless sent out free shipping emails. I received one and built an order. At checkout shipping was added. Rechecked parameters of offer which i was within. Contacted @brandless only to get a series of pushbacks. then silent. @brandless is this your idea of customer service??

@pja666 After checking your order in our system, the total amount didn't reach the free shipping amount shown in our brandless website promotion.

@brandless received a “free shipping” email from @brandless. Put in an order. It started off an entire motion of stalling and hemming & hawing and i needed to add to order. Customer service’s way to help was to not believe i received a “free shipping” email even after screenshot

@pja666 , we sincerely apologize for the inconvenience that you have experienced from us. However, we will do our best to help you address the concern that has not been resolve yet. We have seen here about the shipping that you wanted to be free.

@pja666 , may we know what the concern is?

@pja666 , Hi this is Rimark from Brandless. May we know how can I help you?

@dussefresh78 ,

@dussefresh78 , this is Rimark from Brandless. may we ask how can we help you?

@DraggingAsphalt , Hi this is Rimark from Brandless. We sincerely apologize for the inconvenience and for missing out on the chance to discuss your concern. However, if you have further questions now, feel free to contact us.

@brandless why does customer service not answer emails. I’ve emailed on 10/6 and received no reply. Forwarded that message on 10/18 and still no reply. You have amazing customer service skills. Makes me want to order something knowing there’s no support!

@RLTEurope @rhone @natechecketts Hi there! We sincerely apologize for the inconvenience you have experienced during your purchase. If you have questions or need any assistance, feel free to contact us.

@rhone @natechecketts @brandless This company canceled my order then told me to reorder on their website “a different way” in order to pay a higher price, total scammers

Check out our Co-Founder & CEO, @natechecketts , alongside these incredible speakers at Utah's first Consumer Summit, hosted by Clarke Capital Partners and @brandless this Thursday, April 28th. Use code: rhone25 for a 25% discount. consumersummit.org

@utanarchist thank you for reaching out. As of this moment, we don't have any updates on the black stoneware dinner plates to be in stock but we will keep you in mind once we already have it.

@brandless will you be bringing back the black stoneware dinner plates? I broke one and want a full set.

@tq6fu52276 @MacnielDarren @nwUKJsHUSKNUrCe @Ducati906John , thank you for living a comment. Please let us know if you need further assistance. We would be happy to help you!

@PissedOffMandaP @WestleyYer12514 Thank you so much for that kind review! We are truly glad to hear that coming from you.

@WestleyYer12514 😂 I bought it from @brandless

I totally forgot that I bought a fancy new ice cream scoop. So I guess I get to test it out tonight!! 🙌🏼♥️🍒👀‼️

@PissedOffMandaP @WestleyYer12514 Thank you for giving us your feedback. Please let us know if you need anything. We would be happy to help you!

@ReedNaliboff @SarahLevinger If you have any concerns or questions, please reach out to us directly via email at support@brandless.com, and we will respond within 24-48 hours on weekdays.

@SarahLevinger I wish they would’ve made it work with the original team 👉@brandless

Have you seen this “faceless account” trend? People are building full on personal brands without showing their face and gaining massive traction from it. Goes to show you: “branding” is a fallacy and there’s literally no end to what kind of content people will consume.

@jacquegraham We have checked our email inbox, and it appears that we have not received any messages from you. To assist you further, could you kindly provide us with the email address that you used when sending us a message? This will help us locate and address your inquiry promptly.

@brandless can someone please reply to my 4 emails ? Customer service is lacking - I might be a long lost customer soon

@jacquegraham We have checked our email inbox, and it appears that we have not received any messages from you. To assist you further, could you kindly provide us with the email address that you used when sending us a message? This will help us locate and address your inquiry promptly.

@brandless keeps deleting my tweets but they don’t reply to my emails or DM me Terrible customer service from a place I have recommended and purchased from for years. Bummer

@jacquegraham Please email us at support@brandless.com as soon as you know there is an issue with your order, and we will work with you to determine the best solution.

@brandless does anyone reply to your support emails? I’ve been messaging for weeks with an order issue. Missing item. Simple. Wasn’t shipped. Please reply- you’re losing a customer here!