Brave Support
1.8K posts

Brave Support
@BraveSupport
Official User Support for Brave Browser. Please send us a DM for assistance.
San Francisco, CA Katılım Haziran 2018
39 Takip Edilen7.3K Takipçiler

@brave @Manfromanation @BraveSupport yes i use vpn for like 10 years 😂 ps but before you dont have this only google do this shit but now you guys have it to in your browser 🤔
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You can use our browser to block these cookie pop-ups for $0 a month.
britton winterrose 🛫Hill and Valley@Winterrose
I would pay $1 per month for life for a browser I could tell my cookie preferences to and never see a f*cking European GDPR popup from ever again. how did these idiots let this happen
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We’re aware of an issue affecting some Windows users with yesterday's release (v1.81.131), where Brave launches as a blank, unresponsive screen. If you're experiencing this, please see this post for steps to resolve community.brave.com/t/resolution-f….
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@CulI1252175 Hello! Please check to see if it works in a Private Window. If so, try the following:
- Clearing cookies/browsing history (brave://settings/clearBrowserData)
- Updating adblock filters (brave://settings/shields/filters).
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@BraveSupport
Looks like youtube ads are back as it detects it and not sure how to bypass it could you help?
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@JuanBarillas4 Hello! Please select the Brave Wallet option in our request form below. support.brave.com/hc/en-us/reque…
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@RestTarRr Hello - We apologize for the trouble. We're looking into this issue and any updates can be viewed in the linked ticket. Thank you!
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@BraveSupport Should we also expect a fix to the fullscreen line bug? Watching videos is unbearable right now. A random line sits at the top. Like I don't wanna have to download all extensions on another browser but this is so bad...
github.com/brave/brave-br…
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@RemingtonBuck98 @SCHEELS Hello! This appears to be an issue with the site. Please DM us if you have any questions or concerns. Thank you!
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@BraveSupport I can't get the @SCHEELS website to load any pages except the main page. All I can see elsewhere are the header and footer.
Tried on desktop and Android app. Running the latest versions.
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@PupHydrogen @brave @ZorinOS Hello! Please send us a DM or reach out to us at user-support@brave.com and we can assist with the issue experienced. Thank you!
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@brave @BraveSupport I am on @ZorinOS 18 Pro. Why does this keep happening when trying to save a picture ? I wait, nothing happens except the repeated message. I "Force Quit" as no where else to go and it logs me out of Zorin. Why can't this stuff work ? Leo doesn't help and keeps telling me to do what is already been done.

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@Grubbie1313 Hi @Grubbie1313, apologies for the delayed reply! Thanks for sending those screenshots. I'd like to confirm everything is working as expected on your end, and have a couple of follow up q's. would you be willing to send a DM? It seems I'm unable to initiate one with your account.
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@BrendanEich @brave @2D3DUXD Hi Brendan,
Just a wee follow-up to let you know that the issue with DDG is now sorted. I had to do an additional step, which resulted in removing the DDG url from the Brave icon on the desktop > Properties. Snippets below for reference... 🙂




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This is false as stated. Only search engines with an account system must age-verify in Oz .
We at @Brave oppose this fig-leaf for govt doxxing/banning/prosecuting-crimethink.
Happily Brave Search has no login at all. We do not profile you. So we are not required to age-verify.
Reclaim The Net@ReclaimTheNetHQ
Australia just slipped in a rule forcing search engines to verify users’ ages. Google and Bing now have six months to add ID checks like face scans, photo IDs, credit cards, or third-party verifiers to filter “high-impact” content. Australia is moving toward a future where you’ll need to show ID just to search.
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@ToonsVista Please send us a request to user-support@brave.com or submit an issue below and we can take a look. Thanks! support.brave.com/hc/en-us/reque…
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@BraveSupport Here is the screenshot from the receipt I received
I don't receive any confirmation from you guys just Google play send me the notification

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@ToonsVista The invoice number is not required make a submission. Thanks!
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@BraveSupport Thanks for the response
I want unable to send a DM and also I try to submit a request with the link you send but unable to give the correct invoice number as I continue the order with Google pay and the order number they provide is not allowed by the you guys
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@Yuukichasu @brave Hello! Please DM us and we can assist. Thank you.
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Brave、YouTubeの最初の読み込み2テンポぐらい遅くなったし、ダブルタップで10秒送り出来なくなって劣化してる。
頼むから直してくれー
@brave @BraveSupport
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@BraveSupport
brave_search.brave_web_search({"query":"coding agent observability cost tracking Claude Code audit tool AI agent evals 2026","count":10})
└ Error: Rate limit exceeded
Please assist.
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@ToonsVista Hello! We apologize for the trouble. Would you mind sending us a DM or submitting an issue below? We'd be happy to take a look. support.brave.com/hc/en-us/reque…
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@BraveSupport I recently purchased a Premium plan, but when I log into my dashboard it still shows that I have no active plan. This is quite confusing as the payment has already been completed.
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@StrykerX31 @brave Please check to see if it works in a Private Window. If it works in a Private Window, please try the following in your regular browsing profile.
- Clearing cookies/browsing history (brave://settings/clearBrowserData)
- Updating adblock filters (brave://settings/shields/filters)
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Update: so it did not happen after I closed Brave Browser, which is weird because when it was open it kept happening multiple times per minute. @BraveSupport could you guys please check this?
عُمَر@meowforomar
لا يا الله لا 🥲💔
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@blank_9485 Hello! Please visit the New Tab Page settings and toggle off Show New Tab Page Ads.
GIF
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@BraveSupport I installed brave browser to block ads, but brave itself shows ads on start screen to install proton.. is there a way to disable this?

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@LightInForest28 Can you update to 1.87.192 and let me know if you're still experiencing this issue? Thanks!
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@BraveSupport Hi @BraveSupport I use the Brave App version: Brave 1.87.191, Chromium 145.0.7632.120
Android 16; Build/BP2A.250605.031.A3 on a Galaxy A54 5G. YouTube background playing in general OK. But App refuses to play playlists in background, I have always open the window to continuate.
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@Barack_McBush @brave Hello! We've sent you a DM to assist. Thank you.
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@brave You might see ads in Chrome but at least YouTube will play. Brave is unusable to watch YouTube. constant reloading the YouTube page. It's been a couple of months that YouTube has been broken. And YES, I tried all the fixes. @BraveSupport
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This is what Chrome feels like after you’ve tried Brave:
spidey@lochan_twt
built an extension called - OnlyAds a chrome extension which hides everything in a website except ads
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