Brita USA

looks like our blue checkmark is gone. but, hi, we're real! 👋💧🙃

@Stabaco certifications, see: brita.com/performance-da…. We hope this info is useful. 2/2

@Stabaco Thanks for your interest in our products. The Brita Elite pour-through, Brita Elite faucet mount and Brita Hub systems are certified to reduce microplastics (defined by NSF/ANSI 401 as particles from 0.5 to 1 micron) as well as PFOA and PFOS. For more details on Brita product 1/2

@BritaUSA does your filter take out microplastics?

@nlokeva Thanks for reaching out to our team. We're sorry for the trouble you're having with our filter and are here to help. Please DM our team so we can learn more. We'll keep an eye out for your message.

@BritaUSA I’ve tried two brand new filters and nothing seems to stop the water dripping/flowing pass the filter. Please help.

@hanumanth_0202 Hi, we saw your post and want to sincerely apologize for the issues you experienced with our product. We would love to learn more about your experience and how we can assist you. Please send us a private message. We look forward to hearing from you.

@BritaUSA, mailto:customercare.india@brita.net - this is the worst product ever purchased. No right service in India and I have spent more than what I paid to get the service done in 2 years. DO NOT BUY Brita Water Purifier..!!

@EddoneganB Thanks for following up with our team!

@BritaUSA Jus a passing thought. Recylving water in showers, show er misting, I am sure it has all been thought through.

@BritaUSA Well, I probably owe you one. Why not Chandelier showhread or Waterchime showerheads?

@fkmychudlife Thanks for reaching out and bringing this to our attention. You certainly deserve a better experience, and we apologize for the inconvenience you've faced. We want to help. Please DM our team with your purchase details. We'll keep an eye out for your message.

@BritaUSA the handle of my two hour old brita js broke wtf

@wtf_mike Thank you for loving Brita! 🩵 While we do not offer stickers, we recommend keeping an eye on the TikTok Shop for a chance to get some.

@BritaUSA shout outs to the Bwita cat. Viral marketing on tiktok works. Can I have some stickers? Pweease #hydrated

@HailGoldPants It's our pleasure, Stephen. It should arrive in 7-14 business days, and please keep ref# 251211-000449 handy if you have any questions. Thanks for being a part of our Brita family! 💧 - Shannon

Thanks for helping out @BritaUSA. A+ customer service

@HailGoldPants Oh no. We noticed your post and are sorry to see that your UltraMax Dispenser has broken. To learn more and assist, please DM us with your purchase details. We'll keep an eye out for your message. - Shannon

Hey @BritaUSA, the valve on my ultra max dispenser just broke. I just bought this last November. Can you send me a new valve?

@Jask12T Jask, we noticed your post and apologize for your disappointment with the discontinuance of our Stream Pitcher series. Please rest assured, Stream Filters are still available at this time. We hope this info is useful. - Shannon

@BritaUSA why would yall discontinue the stream pour????😭😭😭😭😭now I have a pitcher with no filters😭😭

Now why would the discontinue my brita filter?? What’s that abt?

@nixonapun Thank you for making our day, Nixon! We’re proud to see that our Brita Products have earned your praise. Our team will continue working hard to keep you happy! 💙 - Shannon

I think I'll stop drinking bottled water. BRITA tastes so pure and refreshing. @BritaUSA

@QueensSpeec1 We noticed your post and apologize for the trouble you're having with our Faucet Filtering Unit. To best assist, please DM our team with your purchase details, including the UPC, production code, and store. We'll keep an eye out for your reply. - Shannon

I am so disappointed in @BritaUSA. I'm not rich, so I bought this for my 2 teenagers who worry about drinking the tap water at my place. I can't even use it after a few weeks. What a waste of money. 😭 #BritaBaby #BritaWater #Brita #Water #DrinkingWater #Pensacola #Florida #FloridaWater #FilteredWater #FilteredWaterDebate @VisitPensacola

@blackpansyx Thanks for contacting our team, and please accept our apology for the inconvenience. We’ll need a little more info first. Please DM us with the UPC/barcode number, manufacturing code, and store of purchase. We'll keep an eye out for your message. - Shannon

Hey @BritaUSA is this normal? These are all the plastic pieces that poured out of my pitcher just now

@KoyTorralba We saw your post and are sorry to hear about your disappointment, Koy. Please DM our team so we can look into this further. We'll be watching for your message. - Shannon

@BritaUSA , don’t offer me a replacement bottle and then take it away and send me a $10 coupon , guess I’ll be shopping for a new water bottle. Thanks Manny

@TDSCouch Thanks for letting us know about this, and we're sorry to hear about the trouble you encountered with the indicator on your pitcher. So we can help, please send us a private message. Talk to you soon - Alexandrea

@BritaUSA my pitcher isn't lighting up. I changed the filter, in case that was it, pressed reset, but nothing is lighting up.

@elfbarmom Sounds like your cat had other plans for your dispenser. 😼 We got your DM and will help from there. -Monique

@BritaUSA brita I love you I sent you a message

@ajmayxx Leaking again? Oh no, that's not good. We want to help deal with this leak and hope you'll give us the chance to do so. Please follow/DM us so we can get you back hydrated. Talk soon. -Monique

@BritaUSA girl youre gonna think im lying but my giant brita jug started leaking again... guys

@itsJose Oh no, Jose. We're so sorry to see your Brita Stream Pitcher in this condition. 😢We want to help you get back to the filtered life and ask that you DM us model name and store of purchase. Talk soon. -Monique

@BritaUSA got any of extra pitchers 😢

@TunaTagovailoa Thanks for telling us. We're sorry our pitcher's indicator didn't reset for you, and we understand your disappointment. So we may best help, please follow/DM us the model name/number (on a sticker on the bottom) and store of purchase. Thanks. -Ashlee

@BritaUSA Hello. Bought a Brita pitcher with stop light feature less than a year ago. Still on 1st filter but filter light completely out and will not reset. Tried new filter. Nothing. Not happy. What should I do?