On Sunday July 30th, Mazon Australia and Emanuel Synagogue will be joining forces to distribute “Soup Bags” full of fresh ingredients and a recipe for a delicious soup to those experiencing food insecurity this Winter. Please Join us on the 30th to help pack the bags!
@albanvillamil This is great @albanvillamil !
Two questions
1 What if there’s a perceived positive sense of responsibility at admin level, but strain and blame at the frontline worker level (or vice versa)
2. Can’t friction be a good thing too- a way of injecting values into service design?
New from me: Chat-GPT and the automation of bullshit - Will AI only become civilised when the bullshit piles up high enough that we need a system to deal with it?
ethosdesign.substack.com/p/chat-gpt-and…
TIL Twitter’s Community Notes uses the principles behind Netflix recommendations engine, in reverse, to identify notes that are deemed helpful by people who DON’T normally agree. #prosocialtechtwitter.github.io/communitynotes…
Finding this meltdown of Twitter so stressful, because I’m realising how much I’d come to depend on it, and I feel so stupid for treating it like a commons, when it never was.
Nerd Alert! The #Makesensemess '22 Videos are Now Available!
If you bought a ticket, check your email!
... also by popular demand, the videos are available for purchase by anyone who missed out!
thesensemakersclub.com/Makesensemess-…
Hume was wrong, when he said that “ought implies can” - that our responsibilities are limited by our abilities. Wrong because he ignores the fact that a sense of “ought” drives us to extend our abilities through technology and process innovation. “Ought implies could” instead.
Most nights at the moment I read a bit of Lovecraft before bed. I have really interesting, adventurous, expansive dreams. Last night I read a book about hcd innovation and had a nightmare about being trapped in customer market segment ...
@johncutlefish I actually think there’s a spectrum between creating and capturing demand (or indeed value).
And what’s in the middle of that spectrum is articulating demand - where, eg, inarticulate dissatisfaction with the status quo is given a clear alternative.