Joanne C-H

@northernassist is the rail replacement 21-10 at Carlisle to Wigton at the front of the station for pick up? Please

@AvantiWestCoast @northernassist @Avanti Thx Carmen , lovely staff at Carlisle got me sorted and a bit of a bonus I’m on the lovely Pride pendolino train and the guard has suggested a change later in the journey to make up some time…

@c_jmch @northernassist @Avanti Ok, glad to hear that's been sorted for you. - Carmen

@northernassist what time is the rail replacement bus due at Wigton towards Carlisle please- looking likely that I’m going to now miss my connection with @AvantiWestCoast and likely the show that I’m travelling to see with my family!

@AvantiWestCoast @northernassist I’m not looking to travel with northern now, I ran to the local bus in Wigton and missed my connection and reserved seat by about 1 minute could see the train but had too far to go sadly but @Avanti have said I can get the next one

@northernassist @c_jmch Hi Joanne, which service are you looking to travel on due to your missed connection? - Carmen

@northernassist @AvantiWestCoast But my connection is before this

@c_jmch @AvantiWestCoast The 1218 train service was cancelled due to train crew unavailability, your ticket will be valid on the 1340 service because of this. We're sorry for this.

@northernassist @AvantiWestCoast It is, but I will more than likely miss my connection now with @AvantiWestCoast

@c_jmch @AvantiWestCoast Sorry Joanne, I thought your query was regarding a replacement bus service. You will be entitled to delay repay if you have been delayed by over 15 minutes delayrepay.northernrailway.co.uk/en/make-claim

@northernassist @AvantiWestCoast The train was due at 12.18 ! But thx for getting back to me - I take it I can claim delay repay for my missed connection (should I miss it)

@c_jmch @AvantiWestCoast Hi Joanne, I am checking this with our team as I cannot see a timetabled replacement bus. I will get back to you when I have more info.

@AvantiWestCoast Sent you a dm, thx

@c_jmch At the moment I don't have an updated time of arrival, I'm sorry. I'm looking into this and will let you know once I know more - Lucy

@AvantiWestCoast any info on this please? And why it’s gone through Birmingham?

@AvantiWestCoast So are we looking at an arrival time of around 00.20approx into Carlisle? There’s no info anywhere

@c_jmch This is being diverted due to a train hitting an obstruction. I'm really sorry for the inconvenience caused to your journey. - Lucy

@AvantiWestCoast Thx for the reply as no info on the train

@AnnieBtransport @jamhanlee And the fact that the official lift at Waterloo is also out of action and has been for a long time meaning having to use the service lift and needing to be accompanied around!

@jamhanlee No room to tell you how to get to Waterloo I see 🤯👊🏼

You know that feeling when you’re meant to be interviewing candidates for a job but your train is cancelled, so you go a different way, finally get to your destination, see a ‘lift out of order’ sign and shout ‘FUCKING HELL’ very loudly because you use a wheelchair? Yeah, that.

@AvantiWestCoast Fantastic service, thank you

@c_jmch Hi Joanne. Yes, we have lifted ticket restrictions for all of Avanti West Coast routes today. - Kim

@AvantiWestCoast As our football game as been called off, can we jump on a different train to our advanced ticket to ensure we get home safely as we have a long trip back down south.

@AvantiWestCoast Is this statement valid for the Euston to Glasgow route too please?

@MK_RBone Hi Rob. We have lifted ticket restrictions for passengers to travel flexibly today due to the severe weather conditions. You can travel any time on the same route. - Kim

@AvantiWestCoast @Tessadunlop @BTP Huge thanks to Richard for his help to get my son the taxi organised and on his was safely home. Must be a logistical nightmare, hope everyone is soon sorted.

@AvantiWestCoast @Tessadunlop Why are your passengers being left at Watford Junction ? My son is stranded and as a student doesn’t have the funds readily available to pay for his own onwards taxi (as suggested by staff mockingly at the station) @BTP

So @AvantiWestCoast just left 100s of passengers stranded on Watford platform at 1.30am No one to help with onward transport.

@AvantiWestCoast @Tessadunlop @BTP Have dmd to you the reply, thx

@c_jmch @Tessadunlop @BTP Where is he trying to get to? - Richard

@AvantiWestCoast @Tessadunlop @BTP Hi Richard, thanks for the speedy reply. Does this include to onwards destination as has missed the last train from Waterloo now also?

@c_jmch @Tessadunlop @BTP Hi Joanne, taxi's have been ordered for passengers at Watford - Richard

@AndyGibsonTV @BBCCasualty @Debs_2211 There is also a place in Cumbria with this name

Well I'll be damned. There is a Micklethwaite. I thought the name was made up for somebody in @BBCCasualty but here's @Debs_2211 to prove me well wrong. WOW!

@TimetoShineLtd Pls send info to Scott and I, thx

SKATEBOARDERS aged 7 to 40 years!! WHERE R U?? Email: office@timetoshineagency.com #skate #board #skateboard #kids #adults #skills #casting #job #fun #agency #family #model