christine alcalay

@AviancaEscucha Call back for more waiting? No thank you.

@calcalay Hi Christine! 👋 Please check your inbox, we DM'd you about your flights. 📩 It's Santiago.

@AviancaNAM 5 hours and then the call gets disconnected. When I asked for a email for contact. Agent told me to google it. Yup. Get your act together Avianca!

@AviancaEscucha Just DM’d you.

@calcalay We’re sorry to hear about this, Christine. Please DM us your booking code, so we can take a closer look into this. 📩 It's Cata.

@AviancaNAM record time on the phone waiting for your “customer service”. This is RIDICULOUS

@AviancaNAM you overbooked a flight and had my 7 year old flying alone after cancelling 4 or us off our original direct flight! “We’re sorry for the inconvenience”. Does not cut it. What kind of company are you?

@AviancaNAM on the phone for 4 hrs! What is this insanity?

@AviancaNAM booked my flight in October. Got a notification that my direct flight is now a connecting flight. Called and they want to separate our family on 3 different flights. A family a 5 and only my 7 year old didn’t get cancelled off the original flight. Why did this happen

Today's #ShineLoudSunday feature presented by @EmpireBCBS is @calcalay, a BK-based womenswear designer. A Vietnamese immigrant, Alcalay’s namesake collection is a transformative storytelling tool for feminine yet powerful women; the ultimate fashion statement. #AAPIHeritageMonth

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