CalMac Ferries

@chimpusmaximus Hi, can you please send us a DM here: x.com/messages/compo… with your booking reference, email address and full name on the booking and we can look into this for you. Thanks

@CalMacFerries I have tried to rebook but no availability and can’t speak to anyone to see other options. I have tried other routes but nothing is getting me to Outer Hebrides it seems any time soon

@CalMacFerries cheers, first you cancel my isle of Skye ferry and now today you cancel my Harris ferry effectively killing any chance of my 10 days holiday…..

@chimpusmaximus between Uig and Ullapool and Stornoway and Tarbert. Thanks 2/2

@chimpusmaximus Good afternoon, we are sorry that disruption has affected both your journeys. Passengers travelling via Uig - Tarbert are being advised they can travel via Ullapool - Stornoway where there is availability. If you are not travelling with a vehicle, transport is being arranged 1/2

@lochdon Hi, if you can send us a DM here: x.com/messages/compo… with your booking information we can assist you with a refund. Thanks

@CalMacFerries You are not even answering the phone lines today it just says 'so many calls ring back'.

We were booked on the ferry The Coriusk at 2.15 on 3.4.26 to Mull. They changed the times of this ferry and we have had an email to say they can't accommodate us now so booking cancelled. What the hell!!!!!!!! @CalMacFerries same ferry amended time!!!!!!!

@lochdon refund, please send us a DM with your booking reference and email address and we can process this for you. Alternatively, once bookings have been reopened for this date, we can look to rebook you on an alternative sailing where there is availability. Thanks 2/2

@lochdon Hi, we are sorry that you were not able to be accommodated on the sailing. Due to a reduction in capacity, some bookings have been cancelled to allow for lifeline and priority traffic. We understand this is frustrating and we are sorry for this. If you would like to request a 1/2

@lochdon here: calm.ac/11 Once this reopens please get in touch with us either through DM or on 0800 066 5000 and we can look at amending your booking. You can also travel via our Lochaline Fishnish route. 2/2

@lochdon Good morning, we do apologies for the disruption caused to your journey. Our booking system is currently closed for this route while we make amendments, we are working on this as a priority. Please keep updated on when this will open vis our service status 1/2

@ruthpatrick0 Hi there, I have now resent the tickets to the email address on the booking. Thanks

@CalMacFerries can you help! I’m trying to locate a booking in my name and postcode Bd18 4ld. It’s for Arran this Friday on the 3.20. Can you see it? I can’t find an email confirmation but not sure which address I used

@ChrissyJM03 March. You can find the most up to date information here: calm.ac/16 Thanks 2/2

@ChrissyJM03 Good afternoon, due to the ongoing issue with MV Lord of the Isle’s main engine, this service is cancelled up to and including Monday 30 March. Due to network wide disruption, we are exploring contingency options and will update on service from Tuesday 31 March on Monday 30 1/2

ℹ️We continue to experience major disruption across many of our CalMac routes. We’re working hard to keep you updated — please check the Service Updates page on our app or website for the latest information before you set off to travel.

@rdaved department. Thanks 2/2

@rdaved Good morning, I am sorry you are having an issue with your online account. We would advise clearing the cache on your device or using a different browser and trying again. If the issue persists, send us a DM with screenshots if possible and we can pass this on to the relevant 1/2

@CalMacFerries Ever since you updated your website, I've had nothing but problems. Previously, I had to abandon an existing email to login. Now you've forced me to change my password, but your site won't accept the new password. I am not impressed.

@stonemanlisa1 Good morning, we don't have a confirmed date for our Summer 2027 timetable yet. When we have more info we will notify customers via our website and social channels. You also have the option of signing up to our newsletter: calmac.co.uk/signup Thanks

@CalMacFerries When will your ferry timetable be available for booking tickets from Oban to the Isle of Mull for a trip in May 2027 please?

@Jordie72607 Hi, we are so pleased to hear this. Thank you for sharing your positive experience with us 🙂 Safe travels when they come. Thanks

@CalMacFerries just wanted to say a big thank you to your support team, had an issue with my car meaning I had to get a new one. Expected a troublesome time changing the car details on my booking, the phone call was less than 3 minutes long! All sorted quick and easy! Thank you!

@cjmcc5150 Good morning, could you please send us a DM with your booking reference and we can look into this for you. Thanks

Dear @CalMacFerries, having just made a booking this morning to travel from Brodick-Ardrossan return, can I ask why it costs £28.10 for 1 car, 2 adults (inc 1 Adult SPT ferry card) and 1 infant <5 on the Brodick-Ardrossan leg but is £27.10 Ardrossan-Brodick?

@AngusBMacNeil frustration this may have caused. 3/3

@AngusBMacNeil Lochboisdale and to allow boarding of passengers from Castlebay. The warning advising that Sunday’s amended timetable was due to adverse weather was incorrect. This should have advised it was a result of overnight berthing in Lochboisdale. Our apologies for any confusion or 2/3

The levels of "don't care" cynical behaviour at multiple levels @CalMacFerries is always astonishing... But withtoday's millpond weather its truly a cracker. Flat sea ..lochs like glass but it badly affects Cal Mac 🙅 #shameless