Capital One UK

@KelseyStroud7 Hi Kelsey, please let us know your query or you can call us on 03444812812 to discuss this further. thnaks Deep

@CapitalOneUK Hi please can you message me

@CapitalOneUK hello I need help

@UsmanChoudhry12 Hi there! I can't access your account from here. Could you please call us on 03444 812 812 - Thanks, Laura.

@CapitalOneUK can you help me please ? I tried to contact your support team, but no one respond to my messages.

@kathirarun33 Hey! Thanks for coming back to us. Unfortunately, I can't access your details from here to be able to assist you. If you can call us when you can, we can arrange the account closure for you - Thanks, Laura.

@CapitalOneUK Hi , im residing outisde UK, and dont have access to make a call to any Uk number. Give me some email id Please.

@CapitalOneUK Hey ive been using your credit card service while i was in the UK. Now, ive left the country and it had been a while, I would like to delete my account and deactivate my card. I dont have access to my old UK phone number which is connected to my account.

@GavinLee5001 Hey Gavin! Please don't worry! Give us a ring on 03444 812 812, we can get that sorted for you - Thanks, Laura.

@CapitalOneUK i lost my card and i can’t access the app

@onlyGaIa1905 Hi there! If you call us on 03444 812 812, we can discuss this further - Thanks, Laura.

@sonew3199 Hey! I can't access your details from here. If you email socialmedia@capitalone.com, I can try and help you - Thanks, Laura.

@CapitalOneUK Please dm me so that can share my details

@CapitalOneUK Hii I made a payment through manually before my direct debit claim date. Now payment was debited twice I’m trying to contact online service on number but there is no response from your team

@thisispavan9 Hi there! If you need assistance, please call us on 03444 812 812 - Thanks, Laura.

@sonew3199 @CapitalOneUK Same issue call chesthe due date kante mundu pay cheyodu ani call cut chesadu

@madmouse42 Hi there. I'm sorry to hear about the issues you're facing. Unfortunately, we can't access accounts over social media. Please give us a call so we can look into this for you. You can find information on how to contact us at capitalone.co.uk/support/contac…. Thanks

@CapitalOneUK sorry for the duplicate tweet, but it isn't showing my end Your fraud department have just told me that the fraudulent activity on my card YOU supposedly blocked, doesn't exist Your customer service dept says that the transactions do exist but they can't help...

@madmouse42 Hi there. I'm sorry to hear about the issues you're facing. Unfortunately, we can't access accounts over social media. Please give us a call so we can look into this for you. You can find information on how to contact us at capitalone.co.uk/support/contac…. Thanks, Deep

@CapitalOneUK I'm trying to report more fraud on a card that is supposed to be blocked. Your fraud team have categorically stated that there are no transactions on the date reported. Your customer care team said there are and speak to the fraud team! It shouldn't be this hard

@RockabillyJUD Hi Jordan, I'm sorry to hear about this, we need to check your account, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further. Thanks, Deep

@CapitalOneUK morning. Ive had a text telling me a new card is coming. My current one is valid until 2029, valid since last year. The text has nested with other known capital one texts so seems legit. Is this normal to have a new one sent out so early? Ive not requested it.

@Tinasstr86g Hi there, please let us know your query so that we can help you. thanks Deep

@CapitalOneUK @AskCapitalOneUK Back??

Our Social Media team is taking a short break today 🎅 If you need us urgently, give us a call using the number on the back of your card ❄️

@MandySa05677288 Hi Mandy, to sped up the things, we can set up a payment plan over the phone. Please contact our Specialist Support team to discuss the options available to you. Please call us on 08009524966, Mon to Fri 8am - 8pm, Saturday 8am - 5pm to discuss this further. Thanks Deep

@CapitalOneUK Hello, I wish to set up a standing order repayment plan for the outstanding debt of mine which I believe you currently manage. Can you provide me with an email address, so I can speak with you as a matter of confidentiality. Thank you, Mandy Sandhu

@madmouse42 Hi , I’m really sorry for any inconvenience caused. If you need help with online/mobile app access, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further. Thanks, Deep

@CapitalOneUK your app still isn't working. I need my pin

@madmouse42 Hi there, I'm sorry to hear about this, we need to check your account, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further. Thanks, Deep

@CapitalOneUK @CapitalOneUK I have spoken to someone, so thank you BUT I have just been notified that my payment is still being blocked (I was told this won't happen) and the app still isn't working!

@CapitalOneUK I'm trying to pay for a taxi and I'm getting this error

@madmouse42 Hi there, unfortunately we can't access accounts from here. Please give us a call so we can look into this for you. You can find information on how to contact us at capitalone.co.uk/support/contac…. Thanks, Sam

@CapitalOneUK you have just declined my card for no reason and I can't get into the app. Please help! I'm getting the same error

@gurlbye888 Hi there, please let us know which email address you have sent your email to, and please elaborate your query so that we can understand this. Thanks Deep