@CityPowerJhb I am trying to call to log in a fault but all your numbers say they are not available? How is that possible? Is there another alternative?
#CityPowerUpdates#RandburgSDC
Olivedale Substation, CR Swart Switching Station feeding Bromhof, Sundowner, parts of Strydom Park, Northwold, Sonneglans,and possible surrounding areas.
Power is out due to overload. Team tried to restore power. However, due to the load it keeps on tripping.
Power will be restored as soon as the load subsides.
Repairs and restoration may be delayed due to inclement weather.
We will keep customers updated on any changes.
Customers are urged to use power sparingly to avoid trips on over load.
We apologise for the inconvenience .^NN
@CityPowerJhb When can we expect an update? Power has been off since yesterday morning and still nothing said on what caused it and what is been done about it! It's a disgrace what is happening.
#CityPowerUpdates#CityPowerOutages#RandburgSDC
Northriding Substation, Taurus distributor: The power supply is partially restored and the team is still working on restoring the remaining customers.
Further details will be confirmed in later updates.
We apologise for any inconvenience caused.
Follow the Randburg SDC Outage Updates channel on WhatsApp:whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^TM
#CityPowerUpdates#LoadsheddingStage6
Stage 6 Loadshedding is currently in progress until further notice.
Blocks 6, 7, 12, 13, 14 and 15 will be affected from 20h00 until 22h30.
Customers are urged to switch off non-essential appliances to avoid inrush current and network overload when restoration takes place ^HN
#CityPowerServices
Not scheduled for loadshedding but experiencing an unplanned power outage?
Customers are advised to log a call on citypower.mobi, call 011 490 7484, or contact the Call Center at +27 80 020 2925. ^NT
@CityPowerJhb@kimberl_eyy Randpark Ridge 16 still off!! Logged a fault and they keep closing it. We called and we're told to phone back! This is ridiculous!!!! It's been 14 hours come on!
#CityPowerUpdates#CityPowerOutages
We are aware that power was not restored after loadshedding in blocks 4, 6, and 7. We have informed the Control operators. The issue will be addressed.
Customers will be updated as soon as new information becomes available.
We apologise for the inconvenience.
@CityPowerJhb Randpark Ridge 16 is still without power!! Never came back since yesterday. We even tried to call @CityPowerJhb and it was said to call back! What the heck!!! Can someone acknowledge that there is an issue and that someone is on it??? Please assist with this!
@CityPowerJhb Electricity has not been restored in block 16, never came back from scheduled cut at 6pm last night, can someone please say what is going on?
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Roodepoort SDC Outage Update
We are receiving a high number of calls from customers in Honeydew Ridge and possibly surrounding areas.
Our team will be dispatched to investigate the cause of the outage.
Affected customers will be updated as and when new information becomes available.
We apologize for the inconvenience caused.^PC
#CityPowerUpdates#RandburgSDC
City Power Randburg Service Delivery Centre opens the day with 168 calls, 29 of these are over 24 hours.
Click on the link below to stay informed on everything relating to the Randburg SDC:
whatsapp.com/channel/0029Va… ^LM
@CityPowerJhb parts of Strydom park has been without electricity since 6,we are in block 16. Loadshedding was finished at 6 and power never came back. What is happening?
#RandburgOutage#CityPowerUpdates
Beyers 11kv substation Essenhout distributor tripped on earth fault, affecting Randpark Ridge, Bromhof, Boskruin, and its surroundings. Operators have been notified and will attend after completing the task at hand.
Further details will be communicated in the following updates.
We apologise for the inconvenience caused.