Cast, the app.

Oh hey Cast just launched: tryca.st

On June 26 at 11am ET a vendor will be performing maintenance that may briefly disrupt the Studio, Editor and Publisher. We’re not expecting downtime, but wanted to give everyone a heads up! Hosted files will be unaffected.

@derweissmantel @castapp So sorry, just seeing this post now. No, not aware of any issues last Wednesday or currently. If you're still seeing this issue, please email support@tryca.st from the email address associated with your Cast account, and we'll investigate further!

Hi @castapp are any issues known at the moment? We can‘t record at the moment because the connected got canceled every 2-3 Minutes.

Our hosting partners have reported that their services are restored following the disruption caused by Hurricane Fiona, and our own internal monitoring systems report the same. Accordingly, all Cast services and components are back and fully operational.

Our hosting partners report that power has been restored to the affected area and they are actively working on-site. We continue to re-enable Cast infrastructure as it is safe to do so, and we have now re-enabled access to the Publisher. For more info, see help.tryca.st

Update: We're continuing to work with our hosting partners. As we begin to bring Cast's infrastructure back online, we have re-enabled access to podcast hosting stats through the Publisher.

Some of Cast's hosting partners have been impacted by Hurricane Fiona, and this is affecting Cast. Podcasts hosted with Cast are unaffected, but we have temporarily paused new Studio sessions until network service is restored. For more, see help.tryca.st

@debaclerecords Sorry for the delay here! Some of Cast's hosting partners have been impacted by Hurricane Fiona, and this is affecting Cast. Podcasts hosted with Cast are unaffected, but we have temporarily paused new Studio sessions until network service is restored. help.tryca.st

It looks like Heroku is in the process of restoring the affected routing infrastructure and we’re seeing Cast’s reachability recover.

We’ve been alerted to an outage with Heroku, our infrastructure provider, which is affecting the reachability of the Cast website. (status.heroku.com/incidents/2402) We’ll continue to monitor this issue.

@HotFiyaStarter @jfull1914 @castapp If you're seeing issues with your Cast recordings, please reach out to us at support@tryca.st if you haven't already, and we'll do our best to help!

@jfull1914 You good for about 15 minutes and the first time I mute it, it goes to shit. My audio disappears. We need a new recording platform. Right now we use @castapp Taking suggestions.

@HUBhistory Hi Jake, so sorry we missed this until now. Has this issue resolved for you? If not, please shoot us an email at support@tryca.st so we can investigate for you!

@castsupport Is this something you're already aware of and working on?

@adamp3 @castapp Hi Adam, I'm sorry to hear you had trouble with a recording—but thanks for emailing us about this! We're looking into this now and we'll follow up with you via email ASAP.

@castapp fucked me up twice. This is not what I pay for.

@mdeleon Hi Michael, that's very strange as we don't make any changes to audio files. Thanks for emailing us about it as well—we're looking into it now and will follow up via email!

Was getting ahead of schedule and all ready to get the Spurscast ready to go for tomorrow until @castsupport got cute and changed the pitch on all my audio files

@jim_dickinson Hi Jim, I'm sorry to hear you had trouble accessing the mixer. Have you been able to get in since then? If not, please shoot us an email at support@tryca.st with more details on what you're seeing so we can look into it!

@castsupport your cloud mixer seems to be down/bust/kaput etc

@BucketProblem So sorry for this issue! If you haven't already, please email support@tryca.st from the email address associated with your account so we can investigate further.

@AceAnbender Hi Ace, we're so sorry about this issue. We followed up via email as well, but please let us know if you encounter any problems like this agin.

@mdeleon @castapp We're currently up! Please email support@tryca.st if you have any questions or see any further issues.

@castapp How long is the cast cloud going to be down. Need to edit and publish a podcast and the files are on cast.

@amrosario We're currently up! Please email support@tryca.st if you have any questions or see any further issues.

Hey @castsupport Any word when you'll be back up and running? I've got some shows to record.

@EduardoDeAtleti @castapp I'm really sorry to hear that that's your experience. If you email support@tryca.st, we'd love an opportunity to see if we can help you recover that audio and if we can help find the cause of these issues.

@castapp I've been using your app for the last 8 months and every day works worse. Is really hard to being preparing programs and when you've been recording half an hour did not record all the audio. Really disappointed. I'm canceling my plan right now.

@ChrisGriswold Absolutely! You can download your audio files from your Account page (tryca.st/account), edit and mix them externally, and then upload the completed version as the final mix (#uploading-your-own-mix" target="_blank" rel="nofollow noopener">help.tryca.st/publisher/#upl…).