Catalyst Services UK

Catalyst’s technical call handlers are busy responding to a surge in subsidence claims after last year’s hot summer. On 30 April, our operations director Paul Duddle will share his insight at the @iloveclaims specialist subsidence forum. Find out more: subsidenceforum.org.uk/2026/03/23/for…

When Mark reported “vast amounts” of water being lost at his home, we acted fast, found the issue and stopped the leak. Supply pipe leaks can cause serious property damage, subsidence and high water bills. Read our water leak detection guide: catalystservicesuk.com/service-guides…

Britain could be heading for a weather whiplash. That's sure to be of interest at the I Love Claims Specialist Subsidence Conference on 30 April. Catalyst’s Paul Duddle will be on an expert panel at the event, as chairman of the Subsidence Forum. catalystservicesuk.com/catalysts-paul…

Let’s hope the worst of the weather is behind us. Now’s a good time to check off-mains drainage systems. We help property owners make sure septic tanks and sewage treatment plants have emerged from winter in good order. Call us: 0808 004 8008. catalystservicesuk.com/service/septic…

✔️ Excellent communication. ✔️ Professionalism and care. ✔️ Strong technical skills. ✔️ Determination to solve the problem. ✔️ And a tidy finish. We're chuffed to see John Clarke’s 5-star Trustpilot assessment of our service. Thank you Mr Clarke for your first class review!

Drain jetting is critically important to sewer and culvert maintenance. 🤯 But do you know your nozzle from your hose assembly? 😀 Our Q&A guide to water jetting has all the answers. It helps insurance professionals brush up on drainage terms. catalystservicesuk.com/service-guides… #drainage

Water leaks can happen any time. Our leak detection guide shows: 🏚️ How #waterleaks happen 🔭 How to spot them 🤚 And how to prevent them. It’s perfect for #insurance professionals needing to brush up on their leak awareness. catalystservicesuk.com/service-guides…

Multi-faceted issues need multi-faceted solutions. It’s why Catalyst’s Paul Duddle, centre, will urge audience members at the ILC Subsidence Conference to join the Subsidence Forum. As forum chair, he’s an expert speaker at the event in April. catalystservicesuk.com/catalysts-paul…

A lot of people strongly believe life is getting harder – and technology doesn’t help. All those buttons to press and no personal service. We do our best to provide the antidote. And our customer, Jane Cummings, has been a beneficiary. We thank her for her 5-Star review.

Our operations director, Paul Duddle, will share his expertise as a key contributor at the ILC Specialists Subsidence Conference. As Chairman of the Subsidence Forum, he’s taking part in the event at the British Motor Museum in Warwickshire on April 30. catalystservicesuk.com/catalysts-paul…

When you’re up to your knees in flood water, or a crack of doom has opened up in your wall, you’ll want to be treated with R-E-S-P-E-C-T, as a soul singer once belted out. It's what Gary Smith was glad to get from Catalyst – along with politeness, expertise and clarity.

Here’s a stunning number showing the impact of climate change on our weather. Global warming is causing enough EXTRA rain to fall on the UK every year to fill Lake Windermere 25 TIMES! Our article explains what this means for drainage and insurance. catalystservicesuk.com/extreme-weathe…

David says he’s not easily impressed. But he was with our service. Having water leaking under your home is stressful to say the least. That’s why we work hard to solve the problems #insuranceclaims customers, like David, face. See more of our reviews. uk.trustpilot.com/review/catalys…

How much extra rain is falling on the UK due to climate change? 🌧️ It’s enough to fill 3 MILLION Olympic swimming pools. What does all this extra rain mean for maintaining drainage systems – and insuring them? Read our article to find out. catalystservicesuk.com/extreme-weathe…

Catalyst’s Brad Jackson agrees with scientists who say prolonged rain events is the new normal. It’s more important than ever to make sure insurance cover is appropriate. And that drains are resilient. Read our report for more on this important topic. catalystservicesuk.com/extreme-weathe…

We’ve held a raffle today, raising £110 for I Love Claims’ annual fundraising campaign on behalf of the Rainbow Trust Charity for seriously-ill children. Thank you to all colleagues who took part! #HelpingOthers

What do insurance claims customers want most when something goes wrong and they seek help? 🏃 A fast response ✔️ The right response 👍 A quality solution 👐The feeling that you're in safe hands Thank you for your review, Barbara. uk.trustpilot.com/review/catalys…

We're taking part in I Love Claims’ annual Wear Red Day in aid of Rainbow Trust on Friday 13th February. The charity is ILC’s official charity partner, and is marking its 40th anniversary. There’s still time to sign up to take part too. rainbowtrust.org.uk/get-involved/c… #ILCDay2026

We’re called Catalyst because we aim to get people together to create the best outcomes for all. We want to create positive change. That includes helping others in the communities where we live and work. Read this article to find out how. catalystservicesuk.com/community-givi… #helpingothers

Torrential rail is making Catalyst's claims handlers very busy. High volumes of water and debris in sewers are increasing: 🌧️ Blockages ☔ Cracks and joint displacements 😭 And even pipe collapses View the videos in our resource hub to learn more. catalystservicesuk.com/resources/vide…