Lady Cheryl Abdul

Thank u @SchalkBrits for cheering up my 3 year old. His 1st rugby match made special. His daddy died so only his sister plays rugby with him

My daughter is taking to the skies – and jumping out of a plane – for @NovosRFC Every penny raised goes towards supporting the club she loves. Please donate on the link to her profile and cheer her on. #NovosRFC #GirlsInRugby #ProudParentMoment instagram.com/p/DJNDva8ue6r/…

@THE_SIR_HOBBY @Saracens It’s because I wasn’t there tonight. Every time I’m not there man. Every time!

@Saracens Was not expecting that but well done Falcons. Exeter and now Saracens, has their luck changed at last?

Not our night in Newcastle. #YourSaracens💫 #NEWvSAR

@FalconsRugby Refreshing this like mad!! Another great game I’ve missed. Starting to think I should stay away from home games!

80) Red card for Saracens with the last play, and yellow for Sammy Arnold.

@yvonneridley Best of luck Yvonne. Hope you smash this. Our area needs someone like you

Turnout In Newcastle central & west is high, bucking national trend.

𝗝𝗼𝗶𝗻 𝘁𝗵𝗲 𝘁𝗲𝗮𝗺! 👏 Our Junior Academy are looking for a physiotherapist to join their team on a full-time basis. For the full job description and how to apply, tap below! 👇 #TrueNorth | @Academy_Falcons

𝗝𝗼𝗶𝗻 𝘁𝗵𝗲 𝘁𝗲𝗮𝗺! 👏 Our Junior Academy are looking for a physiotherapist to join their team on a full-time basis. For the full job description and how to apply, tap below! 👇 #TrueNorth

@StephenKing Martha reminded me a lot of Annie Wilkes. I was waiting for her to call him a “dirty birdy”

@JuliaHB1 You’re disgusting. Hijacking this awful tragedy to push your own ideological agenda before you had all of the facts. Police said from the start that this wasn’t a terror related incident

Another day. Another terror attack by another Islamist terrorist. Six dead, others seriously injured, including a baby. Today it's Australia's turn, the other day it was France's. It'll be our turn again next. How long do our governments think we're going to put up with this?

@GarySpedding @JoeMarler He didn’t mention Muslims Gary. Not once. Not did he suggest when this happened. Doesn’t matter when it happened. The outrage is still valid, as is the question.

@JoeMarler As someone with a large following, you have a responsibility to others in terms of what you share on social media. It is bitterly disappointing to see you re-share an old video as though it has happened recently and note that the tweet you shared blames 'Muslims' in general.

Scumbags. Pure fucking evil. Why?

@why_do_ibother @FalconsRugby I picked an awful week to go on holiday. Missed what sounds to have been the best game in the Premiership all season!

@ceedee72 @FalconsRugby I've just had mine done today & they're gone

ANOTHER scrum pen...

Confusion as the officials try and work out how many players Leicester should have on the field. We scrum down for a sixth time...

@RikHeywood @virginmedia They outsource a lot of the work so they probably don’t even know

@virginmedia How many people work in that team?

New. Please report "sorry we are experiencing unusually high call volumes" messages. I want to test if some firms have this for EVERY call. If you call a bank, broadband, mobile, credit card, energy, water, sewerage firm, pls take 30s to report it via moneysavingexpert.com/report-high-ca… In some cases it may be a breach of the consumer duty.

@virginmedia @RikHeywood The fact that this is standard on every call is poor service. Have you considered hiring enough staff to ensure customers can actually get through? It’s unacceptable to be waiting as long as it takes to get through. Not good for your advisors to deal with the fallout either

@RikHeywood Sorry to hear of this issue Rik, our Movers team will do all they can to answer your call and/or interactions as soon as possible

@MartinSLewis Virgin media and my gp do it. Every single bloody time I call

@mickharkin68531 @MartinSLewis Outsourced companies share exactly the same systems as the company use themselves. Data protection laws don’t prevent this as it’s not really sharing data. Outsourcing wouldn’t exist if there was an issue with DPA/GDPR how would you integrate work streams?

@ceedee72 @MartinSLewis Every Tom dick and Harry tried this the chances of getting a call are now remote due to numbers phoning in and also if its outsourced by main company to someone else passing info is hard with data laws

TELL US: Call centre workers tips & secrets! Do u or have u worked in a call centre? What are ur best tips (alongside being polite) for callers to get best service & prices? How does haggling work ur end. Give as much info as u can, that doesn’t get you in trouble & if poss, do say where you work(ed). Pls reply and producer's pick some to read out for @BBC5live Wed and my podcast. Do like your favourites too.

@SullyDrummer @MartinSLewis …also with VM it’s not a renewal. Your discounts tend to drop off at the end of your contract. It then goes to full price and you have a rolling contract. An awful way to do business but they make a fortune out of those who don’t call in to get a new contract with discounts

@MartinSLewis I’d quite like to know why Virgin Media tell me my renewal will be £150 p/m and the call handler says that’s the price there is nothing they can do, yet when I say I’m leaving they pass me to someone who does it at £70. Obvs a rip off at the outset. Why treat customers that way?

@SullyDrummer @MartinSLewis …because retentions have access to deal codes that the other call handlers don’t have. The best thing is to never accept anything they’re offering you. Tell them you’d like to stop the services and you’ll get a call with a better deal than even retentions can offer you

@louiespence thank you for taking the time to let my son and I get a pic with you during your visit to @GreatNorthCH RVI today. It was a real pleasure to meet you