centrical

Contact centers: it's time to break up with performance management and plan a future with Employee Performance Experience. Download the guide and learn more: ow.ly/fiXS50OYwJu #EX #CX #contactcenters #BPOs #futureofthefrontline #digitaltransformation #futureofwork

😁 20% Increase In Resolution Rate 📉 30% Reduction in Early Attrition ⭐ 10% Increase in CSAT Check out Centrical for #FinancialServices bit.ly/3I1P4xm

Happy Valentine's Day ❣️ Love, Centrical 😍 #poem #valentinesday #employeeengagement

If an organization applies #gamification, 69% of employees will likely stay with that organization for over 3 yrs (Forbes) 90% of survey respondents admit that gamification increases #productivity (TechReport) The 2024 Ultimate Guide To Gamification bit.ly/495Bmpb

In our latest episode of Future Proof your Frontline, we are taking a step back in time where April and Jayme reflected on his six month mark here at Centrical and what he's been up to on the road with our customers. Check it out! bit.ly/3ODw8bR #Interview #Customers

Unveiling THE 2024 Guide to Gamification - covering everything from what it is, what's at stake if you aren't using it, and practical steps to drive business results. bit.ly/4bw6eRo *added bonus* a nostalgic walk down memory lane 🎮 #90s #Nintendo #Gamification

That's what we are here for! Making everything easier 😎 bit.ly/3uqFktl #G2Review #Microlearning #Innovation #CustomerSuccess

We appreciate you, Daniel! 🤘 bit.ly/42kVFMw

Last call! Hope you see you today! 🤖😎 bit.ly/47UZs4j

Read how Microsoft is using Centrical to drive behavior change and improve business results 😀12% less absenteeism 📞10% more calls per shift 📕 89% of agents acknowledge new information The results reflected on annual ROI in the millions. bit.ly/3um3Ewe

Bread Financial was able to increase employee performance within six months of launching Centrical. A few highlights include: - Improved productivity by 22% - 15% increase in customer advocacy score Read the full story here: bit.ly/48J4phV #performance #productivity

Join us next Tuesday to learn the truths behind enterprise gamification and how to successfully implement it in your organization today. bit.ly/4b4fhbP #gamification #enterprise #strategy

🤖 AI guided 🕹️ Personalized experience 😄 Motivated and happy employees 📈 Real business impact. See the power of Centrical through this self guided tour: bit.ly/3tS2ZTm

Ready to explore enterprise gamification? bit.ly/3vMHtQt #gamification #getstarted #employeeengagement

Let's go! bit.ly/3vMFKdX 😎 #freedemo #gamification #employeeengagement

Did you know onboarding is a “danger zone” for attrition. Call centers typically see ~70% or more of their first-year attrition within the first 90 days.  Learn more in our latest article with COPC Inc. bit.ly/48HL00Z #onboarding #attrition

Read the full interview from Ian Chappell and Andrea Meyer here ⤵ bit.ly/3HusWeU #ManagerExperience #Interview #CX #EX

Let's go 🚀 bit.ly/48CnTou #Gamification #EmployeeEngagement #Success

Including: ✍️ How to create a great development framework 🏆 Why you should reconsider the definition of “success” and “excellence” ⏲️ Implementing time management ⤵️ bit.ly/48Wliph #FrontlineManagers #EmployeeEngagement #BestPractices

Get the 5 tips ➡️ bit.ly/48A3nVo #GamificationStrategy #Tips #EmployeeEngagement

Tune in to learn about our latest product update: Manager Actions KPIs! #ManagerExperience #AI #EmployeeEngagement