Chad Tatton

@ITAAirways This reply does not address my issue

@chad_tatton Hi. we have no customer service via whatsapp 1️⃣ Our official channels are only X: lnkd.in/dgw6SEmi Facebook: lnkd.in/dwPPqV6W Instagram: lnkd.in/dnje-kfq LinkedIn: lnkd.in/dAtFQYc6 2️⃣ We never ask for your credit card details via social.

@ITAAirways and @LondonCityAir lost my hold baggage. They told me it would be delivered to my house the next day. It has been 2 days and heard no response. The tracer says my baggage has not been located. @ITAAirways say to call @LondonCityAir but @LondonCityAir do not reply 👎🏼

@ITAAirways It seems you are more concerned with people posting their issues on X with your airline than actually resolving the matters. My complaint and lost luggage issue have not been dealt with after being told it will be dealt with “shortly”. Answer my DM please

@ITAAirways Thank you. I have sent a DM with details

@chad_tatton Hi Chad, sorry to read your message. How can we help you? Please give us more details in DM. We follow you. Thanks - Elisa

@LondonCityAir @ITAAirways @LondonCityAir i just called you twice and each time it rang for a few seconds before somebody hung up the call. How can you provide a phone number that does not get answered?

@chad_tatton @ITAAirways HI @chad_tatton Sorry to hear about your lost luggage. Our phone number is 020 7646 0000 or your can get in touch with our Customer Services team on CSC1@londoncityairport.com. We hope you get reunited soon.

@LondonCityAir @ITAAirways Hello, I have called you 3 times on that number and it just rings. I have emailed @LondonCityAir through the bag tracer site and got no reply. Poor service 👎🏼

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