Chamberlain

Stay connected with garage control in your Tesla. 1: Do you have the latest software version? 2: From the Control Screen menu, navigate to garage door icon, tap myQ 3: Scan the QR code that appears 4: Log in to your myQ 5: Select your plan 6: Enter your billing and check out

@BrainiacBball At this time, our support team can assist with placing an order by phone while inventory is still available. Once stock is depleted, the door sensor will no longer be available for separate purchase. We recommend contacting our support line as soon as possible for assistance.

@Chamberlain So….even if I call direct to order that part it’s not available to be sold alone? Is that what you’re saying?

@Chamberlain what can’t I find the ability to buy a 2nd garage door sensor anywhere for my smart garage door control? Not on your website. And “where to buy” lists a place charging like $70 each - price gouging! Are you discontinuing, having supply chain issues, or what?

@BrainiacBball We understand your frustration, and we’re truly sorry for the inconvenience this has caused. At this time, the door sensor is no longer sold separately and is only available as part of a complete kit. Your comments have been noted and shared internally. Thank you!

@Chamberlain That really makes absolutely no sense. Many people have more than 1 door! So do you expect them to be wasteful and buy another kit and toss out the hub? From a sustainability reporting standpoint that’s really awful. Some marketing , Sales, and SKU stewards should be fired

@BrainiacBball Hello BBall Brainiac! Thank you for your reply. The myQ Door Sensor is no longer sold separately.

@Chamberlain Why unable to buy at your website?

@afuzzie Thank you for reaching out. Please check your DMs. We sent you a private message to further assist. 🙂

@Chamberlain Hey guys! Nice to know I paid over $500 for a grave door opener and after 18 months it decided to crap out. Logic board is out, and I'M on the hook for the repair? It's your defect, not mine. This sucks and I'll never buy another

@benajo68 Hi Bren, thank you for being a customer and for taking the time to share this suggestion with us. We appreciate the time that you took to input on product improvement for the myQ notifications and we will be sure to pass it along to our myQ team.

@Chamberlain the alert notification is stupidly quiet. If someone is in my driveway and I am a bit away from my phone I want to hear the alert. If someone uses the call button on the camera I want to hear the alert. Yes the volume is up all the way in the app on my phone.

@yaroslavlevkiv We deeply apologize for the issues you've had with our products. We would be happy to help you, please message us your myQ information so we can further assist you. Thank you Yaroslav!

@Chamberlain I bought a brand new unit and keep having issues. Have already replaced multiple parts and still hasn’t resolved issue. Now support sending me another part to replace. Can I please get some help to replace this bad unit? This is a really poor customer experience.

@merle_haslam Hello Merle! Thank you for your comment, we would be happy to help clarify. Please send us a private message so we can further assist you.

@Chamberlain @Walmart I bought the B6753T in November 2025, it failed by January 2026. Your engineer told me I would have to install a new circuit board myself. He said your policy is not to refund or provide a replacement unit. This is awful

The latest in delivery service: myQ® partnered with Walmart+ InHome to deliver groceries right to your garage. Sign up to receive updates today: bit.ly/3AOHrpO @Walmart #smarttechnology #accesscontrols #myQcommunity #Walmart #WalmartInHome #groceries #InGarageDelivery

@barryrhobbs Hi Barry! Thank you for showing your interest in our products. Should you have any questions, please message us. We're happy to help 🙂

Literally half of my check-in instructions are because of this lock. I'm a week away from buying into the @Chamberlain enshittification of the internet because of this.

Please, for god's sake @meetlockly, let me, the owner of a many-hundreds-dollar smart lock choose my level of security. My AirBnB guests would love you for it. "Most confusing lock ever" is a literal quote from my most recent guests. 4-digits, non-randomized.

@DeepSaneThought Hello DeepSaneThought! Thank you for your post, please message us privately so we can assist you with any issues you are experiencing.

Count your days @myQConnect and @Chamberlain !! 40 min wait and after waiting no one is saying anything! Garage door opening space needs more competition!

@TobyTheGrey2025 Hello Tobias! We would be happy to help you with your myQ devices. Please send us a private message with your myQ email and the issues you're running into in the set-up process. Thank you!

@Chamberlain your WiFi garage door setup has to be the most worthless and hyper complicated garbage I’ve ever seen in my life. Does the FTC know about the trash you’re selling?

@mustyoshi Hello Bradley, we're sorry to hear your having issues with keypad compatibility. The model CH348, CHU48, or the myQ Video Keypad MYQ-K40TXXW is compatible with the B3010 opener. Thank you!

@Chamberlain please help me. I've tried 2 different keypads for my B3010 belt drive opener and none of them work. Can you tell me what keypad to buy. Your website is frustrating to search and I'm not interested in buying a 3rd incorrect keypad.

@jefiner229 Hello. You can send us a DM as well with your email and order number should you be unable to reach support through email. Thank you.

@Chamberlain I’ve already emailed

Stay connected with garage control in your Tesla. 1: Do you have the latest software version? 2: From the Control Screen menu, navigate to garage door icon, tap myQ 3: Scan the QR code that appears 4: Log in to your myQ 5: Select your plan 6: Enter your billing and check out

@jefiner229 Hello. We would be happy to help. Please send us an email a social@myq.com with your order number so we can look further into this for you. Thank you.

@Chamberlain No response-shocker!

@jefiner229 We do apologize for the inconvenience in the time it has taken for your order to process and get to you. Please email us at social@myQ.com if you are still having issues with your refund. Thank you!

@Chamberlain You guys have the WORST CUSTOMER SERVICE. I waited 20 days for a device and now 16 days into a REFUND FOR A RETURNED ITEM

@piceaglauca Hello! We would be happy to help, please feel free to send us a private message so we can further assist you. Thank you!

@Chamberlain the AI chat is a pain in the butt. Trying to get some assistance after Wallace and Wallace installed a replacement. So far I haven’t been able to get thru. Why do you do that? 1 (800) 528-9131 was the number I used.

@GaryDeVaan Thank you for your honest feedback. We are aware that many of our app users have requested an Amazon Alexa integration in the past and we will keep that in mind as we define our future technology road map with potential partners.

@Chamberlain I just purchased and installed a Chamberlin MYq garage door opener and am shocked, honestly shocked that you prevent integration with Alexa or SmartThings. The shortsightedness is astounding. Come on, give a little.

@oldjetfixer Hello! We're so sorry to hear about your opener. Here is how to factory reset your opener: #WiFiGDO" target="_blank" rel="nofollow noopener">support.chamberlaingroup.com/s/article/How-…

@Chamberlain Door opener got hacked last night. now responds to NOTHING. How do I perform a factory reset on this P.O.S?

@VinMennella Hello Vince! We're sorry to hear about your experience with the myQ app, the myQ app ads can be dismissed by sliding them down to the bottom of the screen or by pressing the X. Thank you for your feedback!

@Chamberlain this is simply excessive advertising considering you allow me to customize my screen. Then you completely hijack with ads! #myq

@ObnoxiousFumes2 Hello. For any CarPlay inquiries, feel free to check the link below. For further assistance, feel free to DM us. #q=Carplay&t=All" target="_blank" rel="nofollow noopener">support.chamberlaingroup.com/s/global-searc…

So I have a garage door opener from @Chamberlain and I have their myQ app to go with it. The app doesn’t work with Siri or Apple Shortcuts. It doesn’t integrate with Alexa or Google Home. There’s an Apple Watch app that doesn’t work. Most egregiously, the app does not support Car Play so you can’t open your garage door from your car’s screen. Makes me wonder whether the people at Chamberlain actively hate their users or they’re just wildly incompetent. Or both. It’s probably both.