Charlie Firth

@petcotterell We received a letter in the inbox yesterday saying we are gonna be owed £800. #tunbridgewells

@charliefirth @sewateruk When we were without water for a week before Christmas a few years ago, the compensation was pitiful. Good luck in getting anything decent

Hey @sewateruk when might the residents of #TunbridgeWells expect a refund in their accounts from the second water shortage?

@the_traitors_ I feel like the first series was revolutionary. Nothing will compare as a viewer, it was extraordinary TV. However each series is brilliant in its own right. Each has a shock value moment, and I think the producers have done a great job in S4.

🔥 The Guardian claims #TheTraitors has "lost its soul": "It used to be a breath of fresh air – TV’s most relatable reality show. Now it features shouting matches and bad-tempered confrontations, and the biggest loser is the viewer."

@CatHobbs What can we do as consumers? Feel helpless really as everyone wants change but should we protest? March in the streets? I’ve signed petitions upon petitions, but really feel we can’t do anything unless the powers that be step in!

A £400,000 bonus still planned for South East Water boss after 30,000 homes and businesses left without water ⁉️ If you're angry about this, channel it into the real solution: PUBLIC OWNERSHIP It's time to take back South East Water 👇👇👇 weownit.org.uk/act-now/south-…

@GemmaEBairdArch @sewateruk Me too haha! Was so nice having an actual shower in our home, in 2026! Who’d have thought?! 🤣😭

@charliefirth @sewateruk Thank you, that’s really kind. Thankfully her water is now back on - and I REALLY hope it stays that way

@sewateruk My vulnerable mother has had no water since early Saturday morning and no water has been delivered to her at all. Why has this not been auctioned?

@DerekDonkey1977 @sewateruk Just so you’re aware Steph, compensation money goes directly into your online account. We didn’t get a notification it was purely through word of mouth in the community, so I would keep an eye out online, then once it’s in the account you can call up and ask to claim it

@sewateruk It’s then you 3 days to reply to this and only after the water has been restored 🙄😳 Now you can let me know how I go about claiming compensation?

@sewateruk Why are you not telling the truth? The water supply in East Grinstead has not been restored by the ‘end of the weekend’ I have no water and no way of obtaining any! Disgraceful

@GemmaEBairdArch @sewateruk This is INSANE! I’m so sorry Gemma, if I’d have seen this tweet earlier I could have dropped some round, if she is desperate please tweet back and we can drop her some

@sewateruk This is a little late now. She was without water for FIVE DAYS. I called today and she is registered with the priority service and you 'don't know what happened' This whole thing is absolutely terrifying, how can you just cut the water off for a full 5 days with no repercussions.

I’m calling on the ultimate beneficial owners of South East Water to sack the board and bring in a turnaround team.

I was going to be tweeting about the jaw-dropping hearing of the EFRA Select Committee, where Dave Hinton got totally exposed, but … We have another major outage in South Tunbridge Wells (around Forest Rd). I am on the phones and will update shortly.

@Ofwat Can residents contribute to this investigation?

Ofwat has opened an investigation into South East Water’s treatment of customers following repeated outages in #Kent and #Sussex, which have caused widespread disruption for businesses and households. ofwat.gov.uk/ofwat-opens-in…

@SimonJonesNews Correct! We’ve been without water pretty much since last Tuesday. Will it come back before the weekend? Who knows. We’re so used to being let down by @sewateruk but what can we do? So we drive to other places to use the shower and go to the loo. Try being a woman on her period!

South East Water says 8,500 properties in Kent are without water this morning.

@JamesMacCleary @EdwardJDavey In Tunbridge Wells we had it intermittent on Jan 6th through to the 8th and then it’s been off completely since then

It is unacceptable that residents in Sussex have had to go without water since Saturday. Well done @EdwardJDavey for challenging the government on this disgrace.

Got dropped off at midnight for our block of flats. Whoever Gill Beck is, many congratulations. #tunbridgewells

@EmmaforWycombe @Ofwat We’ve been told we are gonna be without water for another 36 hours in Tunbridge Wells

South East Water is the worst performing water company for water supply interruptions. Today, in Tunbridge Wells, I spoke to residents about the ongoing outage. I am asking @Ofwat to review if South East Water is operating in line with its licence.

@horton_official Out for another 36 hours here!

NEW: South East Water could lose operating licence after outages in Kent and Sussex theguardian.com/business/2026/…

@SaraWahedi @Maxipsycho The escorted me through with a few others at the time and you eventually get to the baggage claim bit, I’m assuming your laptop is in a bag or case? So once you’re through it’s basically a case of going on your phone and tracking it to the GPS.

@SaraWahedi @Maxipsycho You can go, if you take your passport they do allow you through, I’ve done it myself a few years back, I promise! Unless the procedures have changed? It’s such a frustrating struggle to find the lost and found phone, but it is there, and eventually you will get through.

My laptop has been in terminal 2 in Heathrow for a week now and neither Heathrow’s lost and found nor Air Canada has figured out what’s going on. Any advice?

@SaraWahedi When my luggage was lost on a flight back from the states, luckily I had an air tag in the suitcase, so I rocked up to Heathrow with my passport and after a tricky time finding the lost and found “phone” getting through security, I basically went an found it myself using FindMy!

@AboutEG 🙏🙏

@charliefirth Still on here at the moment. Hope yours comes back soon.

Lots of hissing and spluttering, and not much pressure, but we have mains water again at last, for the first time in 5 days. 🥳

@kentishsal same! Cancelled the direct debit.

I couldn’t be arsed calling them and have just cancelled my direct debit for 7 months instead. They can whittle away at the £1100 credit I have in my account instead.