Chatbase
336 posts


I've just updated the readme for Chatbase! Check out how you can get a simple chat app up and running in less than 20 minutes using #Xamarin and #Couchbase!
github.com/couchbaselabs/…
GIF
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@chatbase Hi, do you have a reports api also for off-platform dashboard generation? I found only the doc on the posts api ....
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AI is a 'competitive necessity' in retail, 72% of executives say, with chatbots or virtual agents being the most popular AI tools
tek.io/2Uvn2TU via @techrepublic
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Chatbase retweetledi

"As chatbots improve, we expect them to become an integral part of customer service"
Designing/training them based on real human-to-human interactions is a big improvement over winging it
Ben Lorica 罗瑞卡@bigdata
How AI and machine learning are improving customer experience 🆕 post with @mikeloukides oreilly.com/ideas/how-ai-a…
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Study: Chatbots to drive $112B in retail sales by 2023 retaildive.com/news/study-cha…
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Survey: 46%of respondents would prefer interacting with a virtual agent for customer service "if it meant I could solve my issue faster"
zdnet.com/article/two-ou…
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Congrats to our Area 120 colleagues at @CallJoyAnswers!
Conversational AI is eating customer service
blog.google/technology/are…
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Want to build a smarter, more versatile customer service virtual agent in a fraction of the time? Our new white paper has all the deets!
chatbase.com/get-white-pape…
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Chatbots in the Contact Center: Common Applications and Misconceptions
"One of the biggest misconceptions is that all chatbots are created equal"
blog.contactcenterpipeline.com/2019/03/chatbo…
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We prefer the term "virtual agent", but even so:
Chatbots Growing Role in Insurance Includes Claims
claimsjournal.com/news/national/…
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@arupnanda We did not have our own booth but Chatbase-heads were helping out at the Contact Center AI one, sorry we missed you
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We're helping out again in the Cloud AI showcase at #googlenext2019 today. Come to talk to us about creating incredibly versatile/human-like voice bots for customer service!
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As a Cloud Contact Center AI partner, we're excited about #GoogleNEXT19 this week. Amazing demos and breakouts about conversational AI and speech are on deck!

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Chatbase retweetledi

Customer service organizations are positioning themselves for chatbot adoption. Below is a breakdown of current adoption and their projected growth over the next 18 months.
🤖
#chatbots #ArtificialIntelligence #CustomerService #Marketing

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Accenture: health insurance companies could save more than $2 billion annually by using AI to manage customer interactions
#404cfc722d59" target="_blank" rel="nofollow noopener">forbes.com/sites/insights…
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“People will definitely trust a chatbot if it solves their issues as expected....[but] any flaw or misunderstanding and people will probably move away from it as untrustworthy" link.medium.com/7NLFKEEQaV
Don't build an untrustworthy bot!
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We're proud to be a sponsor/exhibitor at the @techreview EmTech Digital conf in SF next week. Talk with us about smarter AI-powered customer service! events.technologyreview.com/emtech/digital…

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