Chopped Leaf

@AreOhEssEyeEe Hello, we are so disappointed to hear about this and apologize for the poor experience. This is absolutely not indicative of our standards and we are following up with the franchisee. We would love to contact you directly and make this right. Please email info@choppedleaf.ca.

Was traveling for work today and decided to stop at The Chopped Leaf at the Boardwalk in Waterloo to get a salad. I ordered water and a salad. However, they wanted to charge me over $4.00 for the water, so I canceled the water and just ordered the salad. I waited for almost 25 minutes and watched as Uber drivers and many other individuals came in, ordered their food, and got served before me and my colleague. After waiting for nearly 25 minutes, they brought my salad and told my coworker he would have to wait because they were going to fulfill the Uber orders first even though we order before them. We weren't overly impressed, but we said no problem and continued to wait. I finally went to take a bite into my salad and noticed that the fork they gave me was very dirty and looked used. I went up and asked for a new fork and they handed me another dirty one so I went up and asked for a new fork for the third time and they brushed it off with their hand and gave it to me... The third fork was also dirty, and when I say dirty, this isn't just a random speck. These forks looked like they had been used. At this point there was a man waiting in line to order who then walked out, followed by one other individual. I politely asked the worler who barely spoke english for my money back and left. Welcome to Canada.

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@iChris @sneakyfox Yay! Glad to hear! Come back soon 😊

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Congratulations to Blair Stevens, Brand President for being named one of The 10 Leaders Transforming Franchise Business 2021 by Mirror Review. Read how our brand continues to inspire the community to cherish fresh and delicious food. mirrorreview.com/blair-stevens-…