CID Entertainment

@JuliaOakCityGR Hi there - we'd be happy to help from our @cid_presents account. Kindly send us a private message with your order information (order # and email) and any questions!

@cidentertainmnt do you have a help line that is actually working to help folks who paid for packages?

@ultimatejgfan Hi there! Kindly send us a DM or email to info@cidentertainment.com 🙌

@cidentertainmnt can someone please reach out? I emailed via the website but no reply.

@d0tmyeyes They'll receive an email full of important info about a week before the show - email us with any specific questions in the meantime, via guestservices@cidentertainment.com!

@JasonMobbs_THF @deadandcompany @Ticketmaster Hey Jason - your commemorative ticket and case will be handed out at check in. Kindly send us a message with any questions specific to your order!

Hey @deadandcompany I feel pretty slighted by @Ticketmaster !!! I paid for a VIP package that includes a special souvenir ticket AND case. They have told me it is only now digital. 10/27 in San Diego. Doesn't seem right especially at the price! #DeadandCompany #Ticketmaster

Travel packages for Phish's 4-night Vegas Halloween run will now go on sale at 7PM ET tonight at cidentertainment.com/events/phish/. The full inventory of packages will be available.

@vecenes I'm sorry, but unfortunately we do not have the ability to do that. We do hope to see you in the future, however!

Email told me 2020 #DoubleOrNothing tickets to be refunded without an option to hold those seats for 2022. I would pay $500 more to have those 2 same seats for 2022 if @cidentertainmnt or @AEW gave me that option. They have better things to do than to haggle with a clown like me.

@vecenes Hi there! We apologize for any disappointment caused by this announcement. Please be sure you are signed up to receive announcements on future AEW events!

Our #SBLVOnLocation team is hard at work making the magic happen for @Chiefs and @Buccaneers fans this weekend. 🙌 Only 1 more day till #SuperBowlLV!

A Super Bowl surprise we’ll never forget! We teamed up with @TheEllenShow and the @NFL to make this lifelong @Buccaneers fan’s dream a reality. She’s not just going to the game, she’s getting a once-in-a-lifetime experience on location. #SBLVOnLocation #SuperBowlLV

If you click on one link today, make it this one! 🗳 Check your voter registration status and get ready to cast your ballot at headcount.org/cidpresents

@Commish45 Hi Charles! A new date for this show was announced yesterday. It will now take place 7/17/21. Please DM if you need more information refund options.

Bought VIP tickets to the @ChrisStapleton concert at Wrigley Field (@Cubs) via @Ticketsdotcom / @cidentertainmnt & I simply want a refund since a new date hasn't been announced & I'd prefer to have MY $$$ in MY pocket, but everybody seems to be passing the buck...ADVICE?

@MGhosthunter Hi there - Can you please DM us your order information so we can look into the status of this for you?

@Melissa_D_2010 Hi there! Let me check on that and get back to you. Can you DM us your email address so we can contact you via email with an update?

@Melissa_D_2010 Hi there! Thanks for reaching out. The posters included in your package are exclusive - they are not the same poster you are seeing online or at any of the events. If you want to email us we can provide an update on shipment. Thanks!

@rendhahaha Hi there! It looks like you were in touch with one of our reps regarding this, but if you have any further questions or concerns please let us know.

hello @cidentertainmnt ive been on hold for 45 minutes and have waited over two months for my dejavoom refund. can someone please help me?

#theshowmustpause #blacklivesmatter #blackouttuesday

@HutsonII Hi there! Refunds have now been processed. You should soon be receiving an email from Tickets Today to confirm. Let us know if you have any other questions and thanks for your patience!

@beesrhere590 Hi there! Thanks for reaching out. You may have already seen, but this show has been rescheduled. More info here: tegdainty.com/tour/lindseyst…

@cidentertainmnt @Ticketek_AU any updates on the @LindseyStirling show in Melbourne on the 16th of May since the venue is closed and there hasn't been a word on if it's going ahead or not

@angrymeanytommy Hi Tommy! If you purchased a travel package, you should have received an email from us on Friday regarding this. Please let us know know if you need any further assistance.

Hey @phish , @LiveNation, @cidentertainmnt and @Ticketmaster - how about some updates on the tour and refunding our money? Let’s get this refund show on the road!

@asterialise Hi there! We will contact all guests with any updates as they become available. Please stay tuned.