citizensinfo

@binksyyyy Hi, we are experiencing high call volumes at this time, with subsequent long waiting times. There is no email option, Regards, Conor

@citizensinfo I did that but there was no answer with a long wait time holding message and I didn't have time to wait on hold that long. Is there an email address that's responsive I can use?

@citizensinfo Hi, I'm trying to get in touch from the UK but can't get through on the phone and no reply to my emails. How do I get in touch please?

@LeahyLynds Hi, you can post or bring your completed Additional Needs Payment application form and any supporting documents to your local Intreo Centre. You can find your local centre on this webpage: gov.ie/en/department-…. I hope this helps, Conor

Hi I've just filled in a form for Additional needs payment where do I send it back to as their is no address on it @citizensinfo

@Jaden55Mason Hi, you can contact one of our Citizens Information Centres to discuss your query in more detail. You can find the contact details, including email addresses, for the centres on our website: centres.citizensinformation.ie Thanks, Fran

@citizensinfo looking to know if there is payment grants for accommodation when on a fas course , and it’s 2 hours away from city u actually live

@alliswelly_name @CourtneyMuckell Hi there, you can find information on applying for your child's first Irish passport, including what documents you need if you are a non-EEA citizen: #d3ad61" target="_blank" rel="nofollow noopener">citizensinformation.ie/en/travel-and-… Thanks, Fran

@citizensinfo @CourtneyMuckell How can get my newborn passport as a non EEA

@citizensinfo is there anything I need to do prior to going to Las Vegas to get married to ensure it’s legally recognised here?

@Winniebu1999 Hi. It would be best to check this with the Passport Service, as they deal with passport applications. You can contact the Passport Service via phone or webchat: ireland.ie/en/dfa/passpor… Thanks, Anthony

@citizensinfo my Dads applying for his 1st passport. Will the online process allow me to sit with him, them return to my home/printer to print final page? He doesnt own a printer.

@ty30450 Hi, it might be best to contact one of our local Citizens Information Centres to discuss your query in more detail. Please find contact details for our local centres here: centres.citizensinformation.ie thanks, Fran.

@citizensinfo Hi, I have a question whether I am entitled to payment for the first 5 days of sick leave from my employer. My employer has its own sick leave payment system but I have been suspended from these payments for an indefinite period. Please answer.

Are you thinking about switching your mortgage to a different lender? You may be able to get a better deal, but there are some things you should think about first Read more about it on our page 👉 bit.ly/SwitchMortgage…

Happy new year from all the team at Citizens Information! Our phone service is closed today, 1 January 2025, but we will be back to answer your calls from 9am to 8pm tomorrow, 2 January 2024. In the meantime, visit 👉 citizensinformation.ie/en/

We're open and answering your questions by phone from 9am to 5pm today, 31 December 2024. ☎️ We'll be back to answer your calls from 9am to 8pm on Tuesday, 2 January 2025. 📞 If you need information on New Year’s Day you can visit our website 👉 citizensinformation.ie/en/

Working part-time? 🕑 You should get a day's pay for a public holiday if: ✅ You’ve worked for your employer at least 40 hours in the 5 weeks before the public holiday ✅ The public holiday falls on a day you normally work Learn more 👉 bit.ly/PublicHolidayR…

We're open and answering your questions by phone from 9am to 8pm today, 30 December 2024. ☎️ Call our Citizens Information Phone Service on 0818 07 4000, or, visit our website for the latest information 👉citizensinformation.ie/en/

Is your social welfare payment increasing in 2025? 🤔 In January 2025, there will be rate increases for: ✅ Weekly social welfare payments and benefits. ✅ The Child Support Payment (previously called Increase for a Qualified Child) See 👉 bit.ly/SocialWelfareR…

Working full-time? 🥵 You should get one of these options for a public holiday: ✅ A paid day off on the public holiday ✅ An extra day of annual leave ✅ An extra day's pay ✅ A paid day off within a month of the public holiday Learn more👉 bit.ly/PublicHolidayR…

Was your home damaged by Storm Darragh earlier this month? 🌬️ You may be able to get financial help with the cost of repairing your home. ⚒️ Find out about the Humanitarian Support Fund, which provides this help, and see if you qualify: bit.ly/HelpAfterAStorm

Our phone service is closed today, 27 December 2023. 😴 We'll be back to answer your calls from 9am to 8pm on Monday, 30 December 2024. 📞 In the meantime, you can visit our website 👉 citizensinformation.ie/en/

Thinking about buying fireworks this Christmas? Party poppers, Christmas crackers and some sparklers are legal for use by the public. 🎆 It's illegal to import, sell or use any other fireworks without a licence. ❌ See 👉 bit.ly/FireworksTheLaw

Do you have a newborn baby? 👶 A public health nurse or midwife will visit you at home to check on your health and the health of your baby. This visit is free and normally takes place about 3 days after you've got home from hospital. Learn more 👉 bit.ly/PreSchoolHealt…

Too stuffed to finish Christmas dinner? 🍴 Follow these tips, don’t get sick eating leftovers. 🤢 Store leftovers in a clean, covered container and put in the fridge within 2 hours of cooking. 🤢 Always eat refrigerated leftovers within 3 days. See 👉 bit.ly/ChristmasLefto…