Clients Relations-Chart Desk

@redmasochist Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@CebuPacificAir Tapos wala man lang kayong customer service na pwede matawag sa domestic? puro pa copy paste ang response niyo.

@CebuPacificAir anong klaseng customer service meron kayo?

Tang ina! Lahat ng flight ko nitong uwi ko sa @CebuPacificAir puro delayed. Clark to Cebu, Delayed. Cebu to Butuan, Delayed. Now, Davao to Manila, DELAYED ULIT! Jusko!

@kevinsarchive Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@AltTitoB Kindly follow us and send a DM with your mobile number and email address so that we can prioritize your case and assist you promptly. 💬✨

A lot of passengers are eager to get off of the plane kasi my mga connecting flights pa daw while me I have to push back 2 of my meetings in the afternoon. This is common crisis sa airline. Im just not happy how the staff in Clark handled the crisis. @CebuPacificAir

Yung ang agang nagising para sa flight. Pero ending delayed for more than 2 hours. Even until now wala pa din ang aircraft. Saklap🤦🏻‍♂️ @CebuPacificAir #cebupacific

@CebuPacificAir My case number is 11632539

@stephmisha Send us a quick DM and we'll be happy to assist you.

@CebuPacificAir you lost my luggage on a connecting flight to Hong Kong and delivered it 2 days later. Your policy states I am entitled compensation for this delay. I have been trying to claim this for 1 month but your customer service ignore my emails. #cebupacificair

@CebuPacificAir And all these hassles and documents that needs to be done is that i will only get free re-booking or travel fund whatever.

@IamTheonoski Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

Hellp @CebuPacificAir how to cancel our flight? Wife contracted a dengue fever while vacationing in the province hence we cant go to cebu for our beach trip :(

@Reg1049122 Send us a quick DM and we'll be happy to assist you.

@CebuPacificAir Please explain this all to Jie. She gave me wrong information. thanks

Dec 23, 2025 Cebu Pacific, NBI Warn Public Against Unauthorized Sellers of Flights Cebu Pacific is now working with the National Bureau of Investigation (NBI) to identify unauthorized sellers of its flights who are using fraudulent or stolen credit cards.

@iBoyley @CebuPacificAir yeah. but with a lot of damage 😢

@khaikhayy Send us a quick DM and we'll be happy to assist you.

@CebuPacificAir kayo ang pinakamalalang company sa buong mundo. grabe trauma ginagawa niyo sa mga pasahero niyo!

@BrandonRoel Send us a quick DM and we'll be happy to assist you.

@CebuPacificAir Can I talk to a live agent?

@CebuPacificAir may I ask what happens to my free travel voucher that will expire on February 2026 is gone. Can you please give me an explanation why it is gone?

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@CebuPacificAir lol in 48 hours papunta na ako ng airport.. how can I add baggage then? I am doing this to avoid being overcharged at the airport you know that!

@arbs291 Kindly follow us and send a DM so we can prioritize your case and assist you promptly.

@CebuPacificAir Your AI is not letting me connect with a live agent 🤷🏻‍♂️

@anish1027 Hi there! We are so sorry to hear this. Please drop us a DM so we can ensure this feedback is passed on.

@CebuPacificAir my flight was at 7.20am in the morning tomorrow from boracay to Manila which has been rescheduled to 10.15am but the problem is i have a 1pm singapore airlines flight (international) How would i be able to make it to that flight? What else can be done?

@q7MDxgOPuK16272 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@CebuPacificAir I understand that the longer the time passes, the more the issue will be ignored and forgotten, so could you please check this as soon as possible? I am very angry.

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