Clinique

@casurabhis Thank you for reaching out. Please reach out to consumercare-soc@gcc.clinique.com with full details. A member of our Consumer Care team will be in touch.

@casurabhis Please reference the contact information available on your country’s brand website to connect directly with the most appropriate team: clinique.in/customer-care/….

@maxime_170617 Cher Maxime, Merci d'avoir pris le temps de contacter Clinique. Afin de pouvoir vous aider au mieux, nous vous invitons à contacter le service client directement au 0182883343. Bien à vous L'équipe Clinique

@deepashikha7 Thanks for reaching out Deepashikha. Your business and your feedback are important to us, and we would like to share your comments with appropriate team for review and future consideration.

@Clinique your B1G1 offer in India was extremely misleading. If I buy a lipstick, I should have the choice to choose ANY product of the same or lesser value in the offer.

@LoudDebiDowd It's always a treat to share tips with Clinique fans, and we hope you'll reach out anytime you have questions! You can also connect 1:1 with an expert Consultant via live chat here: clnq.co/AskClinique if desired. We appreciate your loyalty to Clinique and your kind words!

@Clinique OMG. You were very kind to me. This was absolutely user error. 🤦‍♀️ I had no idea. Thank you so much!

@Clinique I’m having a hard time finding a sharpener for my #chubbystick and I noticed you don’t sell one. Is it user error? Does it not need a sharpener? How do I continue to use it?!

@misseswh8 We're concerned to hear of any frustration. If your order was placed online at Clinique.com, please call 1-800-419-4041 for the most immediate assistance, or send details directly to CliniqueCares@clinique.com and a member of our team will be in touch.

@Clinique I'm not paying Twitter so I can DM you.

Clinique advertises the Kate Spade bag with products but seems to never have anything in stock, and continues to advertise it. Ulta is the same way. If you're spending that kind of money, you should be getting the perks.

@misseswh8 Thank you for reaching out to us with your concerns. We'd like to help connect you to the team who can best assist, and ask that you please DM us with the site and retailer where your order was placed.

They tell you until you DON'T get it, and you've already paid weeks ago. @Clinique @ultabeauty

@mehta_deeksha Thanks for reaching out to us. We're concerned to hear this and want to help. Please DM us with the site and retailer where your order was placed, and we'll be happy to connect you with the team who can best assist.

@Clinique @EsteeLauder ordered the Clinique X @katespadeny gloss 2 months ago and haven’t received it. NO response/ update from you guys!!

@deepachaudhary We want to be sure you’re connected with the best team to address your concerns. Please DM us with your email address so that a member of our Consumer Care team can be in touch.

@Clinique As confirmed by you, team was supposed to resolve and reach out pro actively. It's been 12 days, and the issue remains unresolved and India team has not contacted till now. I regret placing a pre-paid order online where so much follow up is required which is rather inconvenient.

@Clinique Hey, I placed an #order on 18th July on clinique.in and it was #cancelled by you without any information. On top of that, till now my refund has not been processed for this order after repeated follow ups with your #cusotmercare Please refund my money asap.

@karenaliu Rest assured that your feedback is very important to us and will be passed along to the appropriate team for review and evaluation. Thank you for reaching out.

@Clinique why is the lotion in the travel exclusive pack 125ml as carry on flight limit is 100ml. Can’t buy it because then I’d have to throw away the lotion on my return trip…

@Chugsand2Poops We never like to hear that ordering your Clinique favourites was a difficult experience, and we want to be sure your order is just the way you intend. Please call our Order Team at 1-800-419-4041 and a member of our team will happily assist.

@cooolcanasta From time to time adjustments are made to different collections for a variety of reasons. As we work to evolve & innovate our offerings, we sincerely hope you’ll check back in with us for future launches.

@Clinique This doesnt answer my question. What happened to the soapbar? Why is it gone? 😕

Hi @Clinique ! Have been a fan of the 3 step system for 30 years. What happened to your best no-waste product the soapbar? Its all liquids now in plastic containers. The bar had minimal packaging and could be used till gone… #disappointed #fail #environment #PlasticPollution

@phone3933 We're concerned to hear of your experience, Brij. We have sent your information and prioritized this with our Customer Care Service team. Someone will be in touch within 2 business days to assist.

@Clinique They are saying that Clinique does not allow item exchanges is that correct for a reputable company as yours?

@Clinique I have a quick question How to exchange an item from the order all about clean - liquid facial soap changing from “very dry to dry” to “dry combination” Thanks so much

@phone3933 Thank you for confirming, Brij! Have the details of your order handy and connect with an expert 1:1 for exchange/return details here: clnq.co/Chat.

@Clinique Thanks for your reply. It was ordered directyfrom clinique dot com Order# 4607844018 I am in Texas.

@suzicl12 Thanks for reaching out. As part of our development process, adjustments may be made to different product formulations from time to time for a variety of reasons. We remain committed to ensuring product performance by evolving and innovating our offerings.

@Clinique I love your products, but do you have to reformulate everything all at once? This has made me turn to other brands to find my products. I only buy a couple of times a year, fall and spring. And now half is gone, repackaging with no new date, etc. it’s frustrating!

@LaAnadelNorte ¡Esta historia nos causa gran emoción!

@Clinique Uso @Clinique desde los 25 años

Ah si, @Clinique me dio cositas…