Cobrowse.io

Introducing Cobrowse AI ✨ Your Virtual Agents can now see what your users see. Visual Intelligence gives AI the context it needs to troubleshoot accurately, resolve consistently, and guide with confidence. The missing link in Enterprise AI → cobrowse.io/ai

If you’re already using Cobrowse, you’ll notice the difference right away. If not, there’s never been a better time to see how effortless real-time collaboration can be. Check out our demo at: cobrowse.io/demo

A more powerful experience: • Configurable colors for a white-labeled experience • Select what tools you want to have on hand • Align your agent and end-user experiences with your brand

🚀 Big News: Cobrowse Just got a UI/UX upgrade! You spoke, we listened. Cobrowse now has an upgraded UI and UX, making it even easier to navigate, assist customers, and resolve issues in real time. Take a look at this 🧵 for a sneak peek at the new interface!

Some 2022 highlights from the team at Cobrowse.io!

Since it's been almost 2 years since our last tweet, we are saying hello, we are doing well, working hard, and lots to come. We recently released a new marketing site and branding at cobrowse.io.

Updated Cobrowse.io integration for Zendesk now available! Try it out for free here: zendesk.com/apps/support/c… #zendesk #cobrowse

Session recording now available for all accounts. View a summary of agent interactions, and a video recording.

Now supporting full desktop screen sharing directly via our Web SDK. You may toggle "full device" during an active session to initiate it. To enable for your account, please customize your account's feature settings. #cobrowse #cobrowsing #javascript #screenshare

New release of SDKs for Windows .NET and MacOS full desktop co-browsing. Add co-browsing to your existing Windows and MacOS desktop applications. More info in our docs: docs.cobrowse.io

We released official React Native and Xamarin SDKs for Cobrowse. Updated docs available here: docs.cobrowse.io @reactnative @xamarinhq

@tito283 Hi Tito - could you please send us a support email with your cobrowse account details and we can help troubleshoot this for you! Thanks.

@cobrowseio I have no problem connecting with android users. I can never connect to IOS users. I use Salesforce to send the link. Any ideas as to why?

@WPFixItFast Let us look into that and check our spam folder. We will get back to you shortly!

@cobrowseio We have sent several emails today already. Nobody has replied which is why we reached out on Twitter.

@cobrowseio we want to purchase a plan but have no idea how.

Released v2.0 of our iOS SDK. Any questions, let us know! github.com/cobrowseio/cob…

Released our v2.0 of our Android and Javascript SDKs. Amazing improvements to SDK size, reliability, handling various edge cases, and new features. More info at github.com/cobrowseio/cob…. Our iOS SDK will be updated to v2.0 shortly as well.

Version v2.0 of ours SDKs will be released soon. TONs of improvements and some awesome new features to come! In the meantime, try our improved online demo at #tryit" target="_blank" rel="nofollow noopener">cobrowse.io/#tryit 🧙‍♂️

@joserivas1587 Yes, using a 6 digit code is supported. You can also easily configure a user acceptance prompt, that the user must accept before the session is started. Feel free to check our docs, or send us an email with any further questions! We can also screen share with you if needed!

@cobrowseio is it possible to only initiate a cobrowsing session if the user creates a 6 digit pin. seems like its just a shortcut and CSA can connect to the app without having the user know.