The Kings Ferry Commuter

We recently made the difficult decision to end all kings ferry commuter services. For more information, please head to hubs.li/Q011wRwx0 To apply for a ticket refund, please click here and fill out the form. hubs.li/Q011wFFJ0

@debbie_hawkes7 Hi Debbie, thank you for your message. Your refund has been processed and was paid on 6th January.

@commuterupdate Hi. I never heard anything back on refund believe I had some journeys outstanding. The form was completed when originally sent out. Have all been processed? Thank you.

Thank you for commuting with us this year! We hope you have a safe and relaxing holiday season. Please note our Christmas timetable is running today. hubs.li/Q0118Vnh0 To apply for a refund, please click here and complete our refund form: hubs.li/Q0118PzZ0

@Ewan83Campbell Hi Ewan, we can confirm that your refund request has been received and is being processed. Please email our team via commuter@thekingsferry.co.uk if you have any questions.

We recently made the difficult decision to end all kings ferry commuter services. For more information, please head to hubs.li/Q011wRwx0 To apply for a ticket refund, please click here and fill out the form. hubs.li/Q011wFFJ0

@Salsawardinez @Kimbub61 Hi Sally, we can confirm that your refund will also be processed this week. Funds should arrive into your account in the next few days.

@Kimbub61 @commuterupdate Good afternoon, does this apply to everyone? I’m also still awaiting my refund? Many thanks, Sally Ward

@Kimbub61 Hi Kim, thank you for your tweet. We can confirm that your refund request has been received and will be processed next week. If you have any questions please get in touch with our team via commuter@thekingsferry.co.uk.

@commuterupdate I put my request in 16 December for a refund. Not heard anything yet. It's going to be a very difficult year for lots of people, not least because of covid. Financially this decision will cause a lot of difficulties for many of the commuters who live in the Medway towns.

@Pill_5 Hi Stanley, you can expect to receive your refund within 30 days of completing the refund form. If you have any other queries please do get in contact with out team via commuter@thekingsferry.co.uk

@commuterupdate just wondering how long refunds are taking on unused ticket balances. Would be nice to get refunded before I need to purchase a train ticket.

Thats it, sad times to say this our last signing off from the Commuter desk. Its been a pleasure, sitting here helping with your daily commute, as well as aiding our excellant driving team to get you there and back. Personally, I would like to wish you a very Merry Xmas. Mark

Our 750a service is in position and ready to depart Puddle Dock at 1610.

Good afternoon all. Mark here on the desk to help get you all home ready for the Christmas break. Our first service is in position and ready to depart at 1300, with no reported problems at present.

Good Morning Everyone All services expected to commence according to schedule with no reported delays. Please remember, all passengers travelling on-board our commuter services are now required to wear a face covering. Coach tracker is here: kingsferry-tracker.utrackapps.com

All of our services are reporting very clear traffic this evening, making for a good speedy journey home.

**LOCAL TRAFFIC UPDATE** A serious RTC has occured on Courtney Rd, and is causing heavy delays around and on approach to Bowater roundabount and through Gillingham Business Park.

***722 Service *** Due to a technical issue the 722 service, The service has been delayed by 15 minutes Our sincere Apologies Jaimie

Good Morning Everyone All services expected to commence according to schedule with no reported delays. Please remember, all passengers travelling on-board our commuter services are now required to wear a face covering. Coach tracker is here: kingsferry-tracker.utrackapps.com

Good Morning Everyone All services expected to commence according to schedule with no reported delays. Please remember, all passengers travelling on-board our commuter services are now required to wear a face covering. Coach tracker is here: kingsferry-tracker.utrackapps.com

services through tower and canary wharf are running close to scheduled time.

services through tower and canary wharf are running close to scheduled time

the first service through tower is running close to scheduled time