Concentrix

At this point, “successful pilot” is starting to sound less like a milestone and more like a warning sign. Most vendors are selling AI ambition. We’re the partner that sticks around when AI meets operational reality. cnx.li/SPCxB #NewRealities

Last week, we launched iX360 in the Philippines. An immersive experience center where enterprises can integrate and co-create AI, automation, and intelligent solutions designed for real workflows, real complexity, and real business outcomes

The demo was flawless. The pilot was promising. The vendor was gone by Q2.​ 40% of agentic AI projects won't make it to 2027, according to Gartner. Most of them had great slides.​ #NewRealities

"We're in the discovery phase"​ "The platform is live in staging"​ "Results are being tracked"​ Corporate for: nobody owns what happens next.​ 50% of AI investments won't hit ROI by 2030, according to Gartner. The technology isn't the problem. The exit clause is.​ #NewRealities

iX Hero™ was named Customer Product of the Year 2026 by @TMCcustomer. 🏆 Because great enterprise experiences need the right AI: real-time intelligence, smarter workflows, and less busywork. When AI elevates people, everybody wins. cnx.li/NeGVY

North America Sales Campus last week brought leaders and teams together to talk about where the industry is actually shifting with AI. The takeaway is simple: autonomous AI fits the simple, high-volume stuff. Human + AI takes over when it gets complex, emotional, or high-stakes.

Travel disruption is inevitable. Chaos doesn’t have to be. AI agents help travel organizations move from reactive recovery to proactive coordination, improving resilience, efficiency, & traveler trust at every step. Download the solution sheet to see how. cnx.li/WmdKI

If you’re an enterprise dealing with fragmented channels, legacy platforms, or weak automation, this is for you. As a @Microsoft Solutions Partner, we’ll be at DynamicsCon 2026 helping enterprises rebuild how they run. Join us: cnx.li/zEiBu

A chatbot is great… until a high-stakes moment hits. In this @cxtodaynews interview, Raja Syamala explains why travel brands that build “chatbot walls” are quietly destroying trust, and how smarter AI handoffs can protect it. Watch the interview: cxtoday.com/contact-center…

We’re bringing two big conversations to the @Tableau Conference 2026. Join us on May 5 as we explore how to turn dashboards into decisions and connect AI agents to smarter analytics workflows.

If your B2B Sales AI strategy starts and ends with tool access, don’t expect results. If AI isn’t built into the way sellers actually work, it won’t move the needle. Learn how to turn AI from “nice to have” into real revenue impact: cnx.li/nbAvz

Great enterprise experiences start by giving your teams the tools to respond faster. Our prebuilt AI agents from iX Hello help your team cut friction and deliver better enterprise experiences without the usual ramp-up time. Meet the team: cnx.li/JoOkp

3 days at @Adobe Summit 2026, and one thing was clear: brands that treat AI like a gimmick will get left behind. The future belongs to those blending AI, creativity, and human connection into experiences people actually remember.⚡

A behind-the-scenes look at our time at Adobe Summit 2026! ✨ From the sessions and show floor, the conversations on what’s next in digital enterprise experiences was clear: brands combining AI, creativity, and human connection will be the ones customers remember.

Some enterprise AI platforms look amazing in the demo... Then reality hits. Before you invest in another “game-changing” platform (that actually changes nothing😅), download the checklist and learn the red flags to watch for. 👉cnx.li/kZjkY

We did it. ✅ Validated. Concentrix’s long‑term net‑zero science‑based targets are validated by @sciencetargets, confirming our goals are aligned with climate science and a 1.5°C pathway. cnx.li/eWVPx

Turns out… more AI doesn’t always mean better work. So we flipped the question: what does a person need, in the moment, to actually be brilliant? That’s where iX Hero steps in. 👉cnx.li/YBiWX

Selling B2B Telecom is easy. Capturing enterprise revenue? That’s where the network fights back. Our solution sheet shows providers how to fix sales-to-service breaks, unlock expansion in long contracts, and protect margins—without losing your mind. 👉cnx.li/SBUFv

Financial institutions have a secret enemy: their own data. Fragmented, siloed, slow… and somehow still involved in every decision. It’s like having 12 versions of the truth and trusting all of them. Here's how to change that 👉cnx.li/FYXuF

Retail’s changing faster than your last promo cycle. Can your AI keep up? Agentic AI in Retail & Ecommerce helps providers respond in real time by personalizing customer journeys, optimizing operations, and keeping customers loyal without breaking a sweat. cnx.li/Tpeop