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@psychoBunny Still waiting on follow up. Can I get resolution as you indicated in your DM on Monday ? Or was that just to appear like you care ?

@conork71 Please reach out in DMs so we can investigate this with you. Thank you very much!

@psychoBunny - not impressed with the service at Short Hills Mall and inability to return an item. Lost a customer.

@psychoBunny I got a response on Monday and have sent requested info and asked for follow up yesterday and again today but getting no response.

@VodafoneIreland After two weeks of calling and reaching out via X yesterday and getting the same response of someone will call us within 24 hrs is simply not acceptable. Seeing as you cannot resolve timely let’s see if @rteliveline can help with this issue ?

@conork71 Hi, Our sincere apologies for any inconvenience caused. Kindly DM us with your query, we will do our best to assist you. Thanks, Mary

@VodafoneIreland I sent CEO Amanda Nelson a message via LinkedIn but no response to my concern. Can someone pls respond so I can get resolution for a safety issue caused by an error on your behalf? Ongoing 4 2 weeks impacting a senior citizen with no sense of urgency to rectify