Coventry Building Society

⭐Have you used our mobile app yet? 📲 Download it now👇 Apple - apps.apple.com/gb/app/coventr… Android - play.google.com/store/apps/det…

@scepticalists Good morning. We have no reports of our services being down currently. Please try again. If you are still experiencing issues, please give us a call on 0800 121 8899 so we can investigate. Many thanks, Cieran.

@CoventryBS Both app and online login down yet again. And you're still claiming nothing is wrong?

@ukvote15 Cieran. 2/2

@ukvote15 Good morning. We haven't had any reports of issues with Online Services yesterday evening. Please attempt to log in again to see if you are still having issues. If you are still experiencing issues, please give us a call on 0800 121 8899 for further support. Many thanks, 1/2

@CoventryBS hello. Online service currently down. Any idea when you will be back up?

@CountessofW @CountessofW, we've not had any reports of the App being down this weekend for us. If you're still experiencing an issue accessing the CBS App then please get in touch on 0800 121 8899. Thanks Emily

@CooperativeBank @CoventryBS You truly need to get your App sorted out ! Out of service all weekend -AGAIN

The Co-operative Bank is officially part of the @CoventryBS family. Our shared mutual and co-operative origins mean we do the right thing for our customers and members, our colleagues and the communities we serve. #AllTogetherBetter #EthicalThenNowAndAlways

@Tom85494Tom Hi @Tom85494Tom, Unfortunately, we don't offer business accounts. Thanks, Louise

@CoventryBS Hi, Do you offer business saving accounts ? Thank you

@OliviaOwenUK Good morning OliviaOwenUK. We're aware of the amount of paperwork we post to our members and we understand this needs to be reduced. We're currently reviewing ways we can reduce this and your feedback has been noted. Many thanks, Mark.

@CoventryBS is it really necessary to send out five separate letters about opening an ISA, which all arrive on the same day?!!

@theboygonemad I'm very sorry to see this, we'd like the opportunity to discuss this with you. I'd recommend calling us on 0800 121 8899. If you'd prefer for us to contact you, please send us a DM with your details and we can arrange for someone to contact you. Keenan.

@CoventryBS @DPm141278 Did you thank yourselves for offering terrible customer service?

@CoventryBS my husband and I have been trying to contact Coventry since 5th January, it automatically goes to request a call back after so long of being on hold. We never get called back. We urgently need to speak to them.

@DPm141278 Thanks, Keenan. 2/2

@DPm141278 Good Morning, i'm sorry to learn you're having some trouble attempting to contact us, we have no issues with our lines currently. The number to use is 0800 121 8899, if you're calling us from abroad, you'll need to use 00 44 2476 555255. We're open today until 7pm UK time. 1/2

@MarkShe68748928 proud of. You can register your dissatisfaction via one of the options on the following link: ow.ly/nMr12000x6m Many thanks, Cieran. 4/4

@MarkShe68748928 available to both new and existing customers. Our focus is always on offering long-term value to savers and the BBR is just one of several factors we consider when setting our rates. We’ve got a great track record for offering long-term value and it’s something we are very 3/4

Hey @CoventryBS if the base rate has gone down 0.25%, why have you reduced my savings rate by 0.45%?

@GoingElectricUK proud of. You can register your dissatisfaction via one of the options on the following link: ow.ly/nMr12000x6m Many thanks, Cieran. 4/4

@GoingElectricUK available to both new and existing customers. Our focus is always on offering long-term value to savers and the BBR is just one of several factors we consider when setting our rates. We’ve got a great track record for offering long-term value and it’s something we are very 3/4

@GoingElectricUK continuing to pay above the market average after the reduction. We’ve got a great track record for offering long-term value and it’s something we are very proud of. Many thanks, Mark 4/4

@GoingElectricUK accounts may reduce by more than the base rate reduction. We understand that members affected by these rate reductions will be disappointed. We’re confident that all of our savings products still provide fair value - with accounts that are reducing by more than 0.25% 3/4