Carlos Puig
665 posts

Carlos Puig
@cpfdtz
Entrepreneur in AI, hospitality & tech. Curiosity drives me. Cash is king, cashflow queen. I share what most founders won't.
Morphal • BUNCH • Seaclub Katılım Şubat 2011
1.1K Takip Edilen425 Takipçiler

i grew up watching my dad build from nothing. He never talked about it as hustle or grind. He just worked, and the work compounded. i didn't understand that until my late twenties. By then i'd already burned through a startup, lived in Jakarta for three years, and started BUNCH in Manila. The lesson was the same one he'd been showing me since i was a kid. Stay in the game long enough for it to compound.
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This is how deploying agents in a real business work:
Week 1: the CEO loves the demo. Week 2: the ops manager says "our process doesn't work like that." Week 3: you're rewriting everything.
The process on the pitch deck is never the real process. The real one lives in someone's head, a WhatsApp group, and a spreadsheet from 2019.
So you start there. You sit with whoever actually does the work. You map what they really do, not what the SOP says.
Then you find the one thing that breaks their day. The boring, repetitive thing they hate.
You automate that. Just that. Get it working in production, with real data, with real edge cases.
It takes 3-4 weeks. Not 3-4 months. You move fast or you lose the window. Attention dies fast inside a company.
If it works, they trust you with the next thing. That's how you go from one agent to five.
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Every company has two versions of its operations. The version in the handbook and the version that actually runs. After 50+ deployments i can tell which companies are healthy within the first meeting. Healthy: the CEO describes how things work and the ops manager corrects him on two details. Unhealthy: everyone agrees with the CEO and the real process lives in three people's WhatsApp groups.
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Listened to the All-In episode on Anthropic's $30B run rate.
One number that stuck: they went from $9B to $30B ARR in under 4 months. OpenAI took years to hit $9B.
From where i sit deploying Claude for actual businesses: the revenue makes sense. It's the only model that comes back with fewer surprises when you run it on real ops workflows, week after week.
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Early entrepreneurship days: 18 years old. Bedroom in Barcelona. i had figured out that if you ranked on Google, people called you.
First client: a restaurant I was working for as a waiter. Paid me 300 euros a month to be on the first page. i had no idea what i was doing. But neither did he.
He was on page one in six weeks. Phone never stopped ringing.
i remember thinking: this is how it works.
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