How many people have read The Hidden Wealth of Customers? customerreferenceforum.com/book_hidden-we…
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Cust Ref Knowledge
1.8K posts
Cust Ref Knowledge
@crksn
Customer Reference Knowledge Sharing Network:A community for marketing professionals who work on customer references, customer evidence, customer testimonials.
Worldwide Katılım Ekim 2008
273 Takip Edilen360 Takipçiler
Cust Ref Knowledge retweetledi
B2B social buyers see more value interacting with sales reps than traditional buyers do, in advisory role #ITSMAAC12 don't just sell advise
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Six Steps to Establishing a Formal Customer Engagement Program itsma.com/ezine/six-step…
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The 2013 Summit on Customer Engagement is March 5-6. Will you be attending? customerreferenceforum.com/event2013/
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What sorts of customer reference trends are you expecting to see heading into 2013? Any that you hope don't carry on into 2013?
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Is the Voice of the Customer the Death Knell of Innovation? shar.es/c0bq1 with @CMBInfo via Loyalty Today #iPadmini
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The Role of Content in the B2B IT Buying Process by @ardath421 ow.ly/etSfz
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Don't forget to join the CRKSN group on LinkedIn. There are 825 people that talk about customer references. Be 826.
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Make sure you check out this presentation from the October 2012 call with @TechValidate icrpc.com/schedule/prese…
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Amp up the "voice of the customer" in your PR program. info.techimage.com/PR-Intelligenc…
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International Customer Reference Program Community (ICRPC) starts monthly educational calls for # B2B marketing ow.ly/ej1wa...
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The Diminishing Distinction Between Marketing and Customer Service (and What to Do About It) rad6.ly/O7uf4g via @MarketingCloud
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Event for customer references professionals. boulderlogic.com/mark-your-cale…
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Blending the Best of Customer Communities with Agent Assisted Service by @getsatisfaction slideshare.net/getsatisfactio…
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Introducing Yesler, a B2B Tech Industry Marketing Agency from Projectline j.mp/OBiG6T
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Those are just some of the great tweets that came out of #RefAcademy!
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Dina Alexandru: 'Just in time reference delivery' - right assets to sales at right stage of sales process #RefAcademy
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#RefAcademy 'Trust at the heart of strategy = increased loyalty & $$$$'
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