CrossBeats

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CrossBeats

@crossbeatsind

Official Twitter Account of Crossbeats India's fastest growing consumer technology D2C Brand! #designedtodeliver

India Katılım Temmuz 2017
0 Takip Edilen1.6K Takipçiler
CrossBeats
CrossBeats@crossbeatsind·
Hi, we’re really sorry for the inconvenience caused with your order #175709. This is not the experience we want you to have. We’re checking this on priority and will ensure your refund is processed at the earliest. Please allow us a little time to resolve this for you—we truly appreciate your patience.
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Mohit Tantiya ❄️
Mohit Tantiya ❄️@MohitisTweeting·
@crossbeatsind Order #175709 Product not available → asked to cancel → confirmed cancellation → now refusing refund citing policy. Tracking shows no shipment since 9 Mar. Unacceptable. Please resolve or I escalate to consumer forum.
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CrossBeats
CrossBeats@crossbeatsind·
@tanveshsawant Sorry for the inconvenience, could you share your contact number on DM or drop an email to Support@crossbeats.com, we will assist you on priority
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tanvesh.ink
tanvesh.ink@tanveshsawant·
@crossbeatsind I an trying to purchase the Lumex Silos Projector, have applied the 10% discount coupon and using snapmint to checkout, but on snapmint it show the non discounted price at checkout. Please fix this so I can checkout through snapmint with the 10% off coupon
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CrossBeats
CrossBeats@crossbeatsind·
@PrasunSinha16 Hi Prasun, we’re really sorry for the inconvenience caused and understand your concern. Our support team will call you shortly to look into the issue with your replacement shipment and assist you in resolving it as quickly as possible. Thank you for your patience.
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Prasun Sinha
Prasun Sinha@PrasunSinha16·
@crossbeatsind I sent my dashcam to your office for replacement on 16th Feb. Now it has come with the wrong receiver's name & ph. no. Your team has been working on it for 1 month. I don't expect this type of service. Bluedart waybill number 90423284626. Kinley do the needful.
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CrossBeats
CrossBeats@crossbeatsind·
@KalyanMaha88959 Hi Kalyan, thanks for reaching out! Your CrossBeats ARC Buds order is currently in transit and is expected to be delivered by 14th March. You can track the shipment using the tracking ID shared in your email.
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CrossBeats
CrossBeats@crossbeatsind·
@ManishK24794699 we’re sorry to hear that you weren’t able to reach us despite multiple attempts. Please share your contact details via DM or call us at 9611293293, and our team will connect with you shortly to assist and resolve the issue. We appreciate your patience.
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Manish Kumar
Manish Kumar@ManishK24794699·
@crossbeatsind This is your helpline line number. I did many call as you can see still there is no response till time
Manish Kumar tweet media
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Manish Kumar
Manish Kumar@ManishK24794699·
@crossbeatsind want to know about expected delivery time of blaze b1100 sound box. Order id 175756
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CrossBeats
CrossBeats@crossbeatsind·
we’re sorry for the inconvenience caused. Please don’t worry—we will arrange a call from our support team shortly to understand your concern and help resolve it, including guiding you on how the pre-booking amount can be adjusted for another product. Thank you for bringing this to our attention.
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Manish Kumar
Manish Kumar@ManishK24794699·
@crossbeatsind Dear @crossbeatsind I will not complete remaining payment. Either refund or adjust pre book amount. If you have shame just provide call assistant that helps me to how to adjust this amount for another product
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CrossBeats
CrossBeats@crossbeatsind·
@smitab5 We’re really sorry for the inconvenience caused. This is certainly a very unusual situation and should not have happened.Our team is looking into this on priority and will work to resolve the issue as soon as possible.
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smita
smita@smitab5·
@crossbeatsind I purchased the Lumex Flix projector Order #174843 on 1st March and received the product yesterday Unfortunately, the product I received appears to be used outer box was not sealed and several accessories were missing The accessories box was also not present....2
smita tweet mediasmita tweet media
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CrossBeats
CrossBeats@crossbeatsind·
@NikhilNick63500 Hi! As mentioned in our Terms & Conditions, the final product price and refund policy are clearly shown before placing an order. Orders are confirmed only after payment via UPI/Card. Since the payment was completed, the order was processed as per the stated terms.
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