Cuddledown

@spannertech Thank you, that seems like a lot! Please DM us with your property address so we can take a look!

Hey @Cuddledown no matter what we do we seem to get your catalog in the mail several times each week. We bought stuff from you once and like it.... but...do you all sleep OK at night knowing how many trees you're completely wasting? If you have to, email marketing blasts no?

@CelticPita Thank you for your feedback. We are always looking for ways to keep the cost of shipping as low as possible for our customers. We appreciate you getting in touch and hope you love what you ordered 💙

@Cuddledown $15.00 to ship. Ordered on 5/17. One order received yesterday. One still in transit. That’s a lot of dough for a shipment so slow.

@Biklops Please send us a direct message with your contact information and we can certainly help you with this!

@Cuddledown somehow your company charges me $15 a month for MONTHS NOW after I've asked you to stop. What can I do to stop this insane get-nothing pillow subscription service? (also WTH??)

@andartissa We are sorry to hear that you had a negative customer service experience. We'd like to assist you, if you would please send us a DM with your order number. Thank you.

@Cuddledown Your customer service is terrible. With your high prices and shipping fees, one would expect much better.

@gmbuell Hi there. Let me research this and see what I can find out!

@JulieMeryl09 Hi Julie, sent you a DM. Thank you!

@megansmolenyak We apologize for the inconvenience and would like to offer you further assistance. Please let us know how we can get in touch. Thank you.

Turn your bed into a comfy nest, for less! 🛏 ☁️ Our plush, handcrafted featherbeds are now on sale: cdown.me/FeatherBeds #Cuddledown #cozy #featherbeds #sleep #bedroom #nest

@megansmolenyak Hi Megan, we are very sorry to hear about your recent experience. Could you please send us a DM with your contact information so that we may follow up with you? Thank you.

@bwjmasher @malone_as @dstiddypop43 Thanks for the shout out, Robert!

@rleresche Can you please message us with your order number or contact information, so that we may follow up with you? Thank you.

@rleresche Has this issue been resolved? If not, please send me your contact information so that we may follow up with you.

@rleresche Have you been able to resolve this issue? If not, please send us a DM so that we may assist you. Thank you!

@Liz_Prato @realHarryBrand @bcockman1 @brooklinen @westelm @BedBathBeyond We are sorry to hear about this experience, have you resolved this issue yet? If not, please send us a DM so that we may follow up. Thank you.

Mix, match & save on cozy comforts💜 cdown.me/CozyComforts #cozy #comfy #flannel #winter #sale

Our Cozy Comforts Sale is here! Shop: cdown.me/CozyComfort #comfy #cozy #homefortheholidays #sale #flannel

@YourPromoGuyNYC Hi Brent, could you send us a DM with your contact info so that I may follow up with customer service? Thank you!

Been told 3x we could expect a return label in 7-10 days @Cuddledown now after 4+ weeks later, are we ever going to be able to return our blanket???

@realHarryBrand @bcockman1 @brooklinen @westelm @BedBathBeyond Hi Harry, we'd like to speak to you about your customer service experience. Please send us a DM with your contact info. Thank you!

@bcockman1 @Cuddledown #Cuddledown is a joke! You can order things online that they knowingly do not have in stock & then they fail to inform you! Avoid this place. They have terrible reviews of customer service. Save yourself disappointment & shop @brooklinen @westelm @BedBathBeyond or others.

@garycinelli Keep an eye on our website for upcoming holiday sales!

@Bootski We are sorry that you are disappointed with your ordering experience. Please send us a private message with your contact information so that we may follow up with you.

@cuddledown You should be ashamed of yourselves. As if $59 for a silk pillowcase isn't crazy enough, $20.99 to ship TWO pillowcases certainly is! Spoke to 3 customer service reps, waste of time. You just lost a good customer. Should base shipping on weight not dollars. Ridiculous