@HDFCBank_Cares This is my final reminder 3 days has been passed no proper reason has been communicated to me on UPI block. If it's not resolved today ensure that I will immediately transfer all my asset to other bank.
@HDFCBank_Cares 3 days has been passed despite having classic banking and primary account hdfc blocked my upi transaction without communicating any proper reason.
@curiousabhi Please share your policy details and registered email id via DM. We need this information to help the relevant team review your case. Regards, Charmi
@NivaBupaSupport First of all agent who called me today promised that renewal advise will reflect ncb but not added also he inflated policy pricing what renewal advise I recieved and was showing yesterday completely different on portal.
@Lenskart_com@peyushbansal from last 15 days struggling to order from lenskart however platform behave abrnormal . One product 500 and if add similar product price convert to 1699 and customer support doesn't have answer. Also would like to use two coupon for a order nooption
@curiousabhi Hi, this truly concerns us. We’re sorry to hear about your experience with our chatbot support. As requested earlier, please share your contact details via DM, and our team will reach out to you shortly to assist further. ^Akshata twitter.com/messages/compo…
@curiousabhi Hi Abhishek, we’re sorry to hear about your concern. You certainly have the right to escalate the matter, including approaching consumer forums, if you feel the service has not met expectations. At the same time, we would request you to give us an opportunity to review (1/2)
@smtgpt Companies and CEO only invest in cybersecurity initiatives once incident happen before they always ask what is ROI ?? Good example for Fintech CEOs
I want to address what happened to Neeraj and me last week. Of course, it was quite shocking to us as well and honestly very disheartening. But today, we want to talk about what actually happened and more importantly, what we’re going to do about it.
On March 21, we were taken into police custody in connection with a fraud complaint. Three days later, on March 24, a Thane court granted us bail, finding that prima facie, no case was made out against us. The fraud at the centre of this complaint was carried out through a fake website - "coindcx.pro" by impersonators who have absolutely no connection to our platform, our systems, or CoinDCX. No money moved through CoinDCX. No transaction occurred on our exchange. The complainant himself confirmed in court that he did not know us and had never met us.
I'll be honest: our experience was deeply unsettling. Not because we doubted the facts -- we knew from the first moment that this had nothing to do with us. But because it made something painfully clear: the ecosystem we operate in doesn't yet have the tools to tell the difference between the people building this industry responsibly and the people exploiting it.
Think about what this precedent means: if a scammer uses your brand, your name, your face in a fake website and defrauds someone, you can be arrested. Not the scammer. You. This Could Happen to Any founder, Any Business.
That has to change.
And we've decided that CoinDCX will lead that change - not with words, but with actions. Today, we are announcing Digital Suraksha Network (D.S.N.) - a ₹100 crore commitment from CoinDCX to build the cyber safety infrastructure that India's digital finance ecosystem needs but does not yet have. This is not a crypto problem. This is a problem across any company which has a digital footprint.
Here's what we're building:
→ 24x7 WhatsApp helpline: free for everyone, not just CoinDCX users, to verify links, platforms, and offers before you transact.
→ Open Fraud Intelligence API: We have already documented 1,200+ fraudulent websites impersonating CoinDCX. That data sat inside our systems. Not anymore. We're building an open API to share this intelligence in real time and inviting every exchange, fintech, bank, and digital lender to contribute. A shared immune system for India's digital finance ecosystem.
→ Cyber Safety Infrastructure for Law Enforcement: The Digital Suraksha Network will fund training programmes for state cybercrime cells on blockchain forensics and digital asset tracing.
→ "Caution Before Transaction": a nationwide initiative to give every Indian the tools to participate in digital finance safely.
We know that no single company can solve this. Fraud networks are sophisticated, cross-border, and evolving daily. Nowadays, they make use of AI that makes them exponentially harder to catch. But someone has to start to fix this problem from the root.
We are putting ₹100 crore on the table because the ecosystem cannot afford to wait. I am asking every platform, every regulator, and every Indian who participates in digital finance to join us.
We want to ensure that anyone building startups in India like us can do so with confidence, and not with fear.