Customer Experience Insight

We reflect on the sacrifices made by the Anzacs on this #anzacday2023, who served with courage and selflessness in the face of danger. Let us always remember their bravery and dedication. #australia #anzacday2023

Book a F2F Coffee Time with Dr Eunice Sari to discuss Business Strategy, Indonesian Trade and Investment Tips, Product Design, and Strategy. Every Tuesday and Thursday: 07:30 and 8:00 am Book: bit.ly/coffee-drsari #UXmentoring #UXcoaching #ux #cx # #UXconsulting

Whatever stage your business is at right now, you can book us to conduct one-on-one or group mentoring and coaching, CXs level consultation and keynote presentation, research projects, or many more. Partner with us today! Visit our website for more info. #uxindo #cxinsight

Our co-founder, Dr. Eunice Sari, started the service design work in 2003. She believes that the key to designing a service is involving multiple stakeholders, factors, contexts & channels. Learn more about Service Design at cxinsight(dot)com(dot)au. #cxinsight #servicedesign

Last week, CX Insight was in Yogyakarta to work closely with an Australian-based organization to design and develop a learning and development platform. Thank you for trusting us.  Want to collaborate with us too? Contact us at cxinsight(dot)com(dot)au. #uxindo #cxinsight

Our co-founder, Dr. Eunice Sari, was in Jakarta to give training when an earthquake hit Cianjur, West Java. Everyone in the training was safe but in Cianjur, hundreds of people are dead and injured. Our thoughts and prayers are with the victims. #prayforCianjur #uxindo #cxinsight

Pitching is an art. Within the time given, startup founders must be able to cover problems they want to solve with supporting data & unique solutions. Interesting, isn’t it? Follow our social media accounts for more tips on Customer Experience #uxindo #cxinsight

CX Insight & UX Indonesia have just completed an offline training for a corporate client and the participants say that the two-day training was insightful. We're humbled by their trust. Need a corporate training too? Contact us at cxinsight(dot)com(dot)au. #uxindo #cxinsight

Thinking of doing a project in Indonesia? Or a collaboration with Indonesian organisations? Talk to us! We can help you. Send your inquiry to cxinsight.com.au #uxindonesia #cxinsight

Personalization aims to enhance the experience of the users by anticipating and meeting their unique needs. Do you want to learn more about personalisation in CX? Ask us via cxinsight(dot)com(dot)au #uxindo #cxinsight #australianbusiness

There is a lot of evidence that Design Thinking methodology has helped create collaborative, innovative, and agile teams and organisations. Talk to us to learn more about Design Thinking. Send your inquiry to cxinsight(dot)com(dot)au. #uxindonesia #cxinsight #designthinking

At a workplace, a diverse workforce is more likely to understand your customers' needs and come up with ideas to fulfil them. We value diversity in CX Insight and you can see it in every work we do. Prove it yourself. Contact us at cxinsight(dot)com(dot)au #uxindo #cxinsight

Our Co-Founder, Dr. Eunice Sari will be the Connect Speaker and share her experience at Indonesia Connect 2022! The event is held to provide discussions on investment, trade opportunities, and complementary capabilities between Australia and Indonesia. #uxindo #ux #education

4 Reasons Why Scrum is a Perfect Match for UX: 1. Adaptability 2. Iterative way of working 3. Create value for products 4. Team Building Curious to align Scrum with UX? Visit our website to get more information at cxinsight(dot)com(dot)au #uxindonesia #cxinsight

Business Model Canvas (BMC) is a strategic tool that can help you to decide and align the business activity priority with visual proposition value. Do you want to optimize BMC for your business? Contact us at cxinsight(dot)com(dot)au #uxindo #cxinsight #businessmodelcanvas

CX Insight is collaborating with Murdoch Uni to develop video-based learning materials in Design Thinking for Startups. We deliver training for individual, small businesses, NGOs, or organisations. Partner with us today. Visit cxinsight.com.au #uxindo #cxinsight

Dr Eunice Sari talked about Diversity, Equality & Inclusion in Financial Technology in the 24hours of UX event today. She highlighted how these aspects should be a significant part of digital transformation. Want to know more? Visit cxinsight.com.au #uxindo #cxinsight

Last night, CX Insight hosted the @uxindomeetup with @grab_sg @uxindo & @ixda. It was a success and we’d like to thank Nazish Zafar & Celine Wang for their insightful presentations and Dr Eunice Sari & Kim Berry as the moderators. See you in the next meetup! #uxindo #cxinsight

CX Insight is proud to partner with UX Indonesia, Grab Singapore & IXDA Perth to deliver a meetup entitled “Who's Using Your Stuff: How to Create a Valid & Actionable User Profile” on April 26, 2022 at 8-9pm Perth time. Register now at uxmeetup.id #uxindo #cxinsight

“Warm wishes on Easter to you and your families. May this pious day bring along positive energies and great joys in your life.” #uxindo #cxinsight #eastersunday