Danielle

I just published “Branding Is Just The Icing On The Cake” medium.com/p/branding-is-…

@AskCiti @AskCitii the endless loops of denial and refusing to honor a promotion “enjoy this special in flight offer” has been beyond frustrating and disappointing

@daniellemmiller Hello Danielle, I am sorry to hear about this experience. We would like to help escalate this concern for you. Please DM us. No account numbers or PINs. Thanks! ^John twitter.com/messages/compo…

Congratulations @Citibank @AskCiti after weeks of silence, form letters that showed you never even looked at my documentation, you’ve earned yourself a formal @CFPB complaint. You honored the fee waiver but not the miles, a terrible new customer experience #Citibank #AAdvantage

@AskCiti Thank you @AskCiti but a DM won’t be necessary. I’ve already spoken with your Executive Response Team, received a denial letter from your CEO’s office dated April 30, 2026, and have just filed a formal @CFPB complaint. The matter is now in their hands. #Citibank #AAdvantage”

@AskCitii @Citibank I applied for the Citi/AAdvantage Platinum Select card on 3/14 via your official inflight portal (80k mile offer). No promo code was given but asked for. Over 2 weeks, two emails with screenshots, zero response. CFPB complaint is next. #citibank #aadvantage

@AmericanAir beyond frustrated with trying to actually talk with a live person in customer service, as well as a 20 hour delay last week.

Any updates would be appreciated #ArmstrongOneWire at least keep your customers informed

🔔 #ArmstrongOneWire down? 🔗 Real-time status: servicesdown.com/services/armst… 🔁 RETWEET if you are affected too. #ArmstrongOneWireDown #ArmstrongOneWireOutage (Possible problems since 2022-12-18 14:55:12)

@PECOconnect thank you for your prompt response!

@daniellemmiller @daniellemmiller Hi Danielle. We just responded to your inquiries via Facebook. Thank you.

@PECOconnect My next call will b the PUC. We have been w/o power since yesterday afternoon (in 100 degree heat). I was told someone would be out yesterday, and then was told this am. NOW your CSR can't get in touch w/anyone for an update. UNACCEPTABLE way to treat customers.

I am so proud of this girl. She shared her story on the The 3rd Hour of The Today Show on how blood donation saved her life (172 UNITS of blood, 100 pounds of blood products) she has pushed past anxiety, ptsd, and… instagram.com/p/BysVoyUJ-FH/…

@StephSiegelNBC Thank you so much for sharing my daughter's story on The 3rd Hour of The Today Show. We are so grateful and blessed! #donateblood #3rdhourtoday today.com/video/mom-shar…

Authors are near and dear to my ❤️. I’ve worked with so many of them who are not just passionate, but OBSESSED with the message they have to share (speaking from experience here). They… instagram.com/p/BuoXREtAPvQ/…

There aren’t many things better on a chilly day than putting on warm socks fresh out of the dryer #weekendmood #simplepleasures #weekendpleasures #saturdayvibes #warmsocks… instagram.com/p/BqAkxLql58D/…

Saved about 10 of these guys from becoming caterpillar pancakes on my blustery walk today. #itallmatters #kindnessmatters #karma #goodvibesonly #dogood #fallwalks #winteriscoming instagram.com/p/Bp98blQl7Jg/…

Why yes I do have a Halloween tree! 🍁🕸🕷👀 #halloweendecor #halloweendecorations #falldecor instagram.com/p/Bo4zR-klGR-/…

@DIRECTV I cannot believe that a technician can't come and fix our dish until OCTOBER 29th!!!!! That is absolutely ridiculous to have a 3 week waiting period for service. #totalfail #customerservicefail

@Ford oh Ford I am #OBSESSED with the Ford Ranger Raptor!!! I seriously need that truck in my life! Please, PLEASE tell me it is coming to the US!!! #girlslovetrucks #Fordgirl #babyraptor

It’s fall y’all...and my favorite time of the year! 🙌 Fall always feels like the beginning of the year to me (probably the teacher in me). 🍁🍁🍁 This time of year is a perfect time to… instagram.com/p/Bn9VfbLA5v-/…

Yes it does. And I only had to eat 3 of these to get this one. 😂😉 #dovechocolate #brandidentity #brandvibe #bosslady #femaleentrepreneur #creativeentrepreneur #onlineentrepreneur… instagram.com/p/Bn62CiYAALo/…

I have a love/hate relationship with spiders. On one hand, if I see one in the house I freak out...however outside in her own environment, she is remarkable. 🕷🕸 The patience, focus, and… instagram.com/p/Bn6iYwqgNMG/…