Daughtridge

157 posts

Daughtridge

Daughtridge

@daughtridgew

Katılım Haziran 2013
64 Takip Edilen17 Takipçiler
Daughtridge
Daughtridge@daughtridgew·
@MarriottBonvoy you've sent invitations to your business access program twice. I've filled them out twice and zero response??? Is that how you treat new business clients?
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Daughtridge
Daughtridge@daughtridgew·
@particleformen does anyone work in your customer service department? Your lack of response is unbecoming a premium brand!
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Daughtridge
Daughtridge@daughtridgew·
@particleformen do you typically forget to put your expensive face cream in the box when shipping?
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Daughtridge
Daughtridge@daughtridgew·
Sorry - I haven’t
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir invent traveling a while and I see nothing changed. Flight was supposed to board 30 minutes ago and zero announcements. Do words cost?
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Daughtridge
Daughtridge@daughtridgew·
@on_running - shocked a premium brand would have such poor customer service. Between my wife and I, we have 8 pairs of your shoes. Three of them have one shoe in the pair that squeaks loudly when you walk. My most recent pair did it straight out of the box. Buyer beware!
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir the hits keep coming…20 minutes late to the gate and bags still not here 35 minutes after that.
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Thomas Sowell Quotes
Thomas Sowell Quotes@ThomasSowell·
"The same pro gun conservatives would be the first ones to run away when actual war starts on American soil."
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HustleBitch
HustleBitch@HustleBitch_·
National Guard troops carrying rifles are now patrolling the Smithsonian Metro Station in DC. What’s the first word that comes to mind when you see this?
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir weekly question - why are we on a plane for over 50 minutes and the pilot has said absolutely nothing? Is that normal?
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americanair
americanair@AmericanAir·
@daughtridgew We're sorry for the frustration you're experiencing. Overbooking situations are never ideal, and we understand how upsetting this can be. Our teams will have you on your way just as soon as they can.
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir you overbooked and now can’t board because no one will give up their seat! Really? AA5888 Quebec to Philly.
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir Thank you for ruining an otherwise perfect week in Canada.
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americanair
americanair@AmericanAir·
@daughtridgew Good day! Kindly continue to work with our gate team for rebooking or any other option.
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir This, and a total collapse in command and control will cost many passengers to miss their connections. Your team in Quebec is NOT representative of our overall experience here. Your station manager should be reassigned.
Daughtridge tweet media
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir thank you for a common sense policy change which makes so much sense for your customers. Wait for late connectors when it makes sense!
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Daughtridge
Daughtridge@daughtridgew·
@gracepotter FWIW my wife and I thoroughly enjoyed your rendition of the national anthem. Thank you for honoring this great country with such respect.
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americanair
americanair@AmericanAir·
@daughtridgew Communication is the key, and we're sorry for the lack of announcements. We've shared your feedback internally for review and training.
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Daughtridge
Daughtridge@daughtridgew·
@AmericanAir CLT gate E17 flight 5547. No gate agent = no announcements = Frustrated customers. Boarding time was 15 minutes ago.
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americanair
americanair@AmericanAir·
@daughtridgew Our apologies for the wait and lack of timely updates. We'll share this info with our CLT leaders for an internal review.
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