@TeamYouTube Hello, I have an issue with the YouTube app on my Samsung Galaxy Tablet A8. After about 5 minutes of watching a video, when I click on the subscriptions button, the entire app just freezes up. Audio and video still keep playing, but I can't go to another page.
Can this be fixed? I have already cleared my cache, restarted the device, did a factory reset, uninstalled and reinstalled the app, updated to the latest version of the app and drained my tablet to 0%, yet the issue is still there.
@TeamYouTube Hello, I have a problem with the YouTube app on my Samsung Galaxy Tablet A8. After a few minutes of watching a video, I click on the subscriptions tab to return to my subscriptions, and the page freezes.
@TeamYouTube I just updated the app on my tablet, and after watching a video for 5 minutes and pushing the subscriptions tab, I can't scroll further. The video still plays, but the page is frozen. Why?
@TeamYouTube Thank you. It is weird because I usually tend to drain my tablet until it is empty and then charge it to 100%. Is there a connection to that? I didn't have this problem before the latest update on August 6th. Could they be connected issues?
@dbenic124 here to help! is this happening across all devices? if you haven't yet, we recommend restarting your device + making sure your YT application is updated to the latest version. lmk how that goes
@RTContact I have an issue with my FIRST subscription on my mobile devices. I can't log back in on my mobile devices, but the TV app and website work just fine. Why is that?