Rich Brown

@nejatian Challenge accepted

We now have an AI generated weekly internal newsletter at Opendoor that goes to the entire company. It goes through thousands of customer interactions and tells us all the issues that we need to fix. Automagically. The headlines it picks are so good!

@nickclement Tidy

Now this is seriously interesting. Canvas + AI design tooling. dawn.design

@Shopify @nickclement

the Shopify AI Toolkit is here manage your store with your favorite agent Claude Code, Codex, Cursor, VS Code, and more

Starting this week, millions of @Shopify merchants can sell in ChatGPT, into the US. Their PDP, their checkout, their customizations, no extra setup. AI is a new front door to commerce. Shopify is what’s behind it everywhere.

@karrisaarinen (will gladly delete after) - noticed avatars looked wonky on the Linear homepage

At Linear we only show logos Tier 4 forward

B2B customer proof/logo wall tiers: Tier 8: "Loved by people who use other unrelated products" Tier 7: A few users who happen to work at famous companies Tier 6: One team somewhere in the company uses it Tier 5: Companies use the product but didn't give their permission to use their logo in marketing Tier 4: Actual contracted customers with wall to wall instals and with logo permissions acquired Tier 3: Customer story / video Tier 2: They build their company operations around your product and call it “the [Company] way” Tier 1: Their CEO mentions you unprompted in an all-hands, investor update, or earnings calls

@atleeclark @klaviyo @Shopify Huge, that's a gamechanger

Going global just got a lot easier. @Klaviyo's Shopify Markets integration means no workarounds, no complexity. Showing that when partners build with @Shopify, merchants win 💪

@nejatian @cristanmckinlay Nice. I’m still in the camp of better to get quicker real opinion than synthetic, but still working on speeding it up

@designrichly @cristanmckinlay We do that too now. Automatically go through the list and auto generate a list of top 5 issues to address. Key will be to see if we can create synthetic users to see what happens before we even launch.

We built a fun internal tool at Opendoor. Any Opendoor employee wanting to fix bugs or improve user experience can now query 100% of all customer interactions to fix our products. For example, I now know in the last 4 days we've had 336 calls where the customer has said the phrase "closing date" and the average call on this topic has lasted 10:47.

@nejatian @cristanmckinlay Big recent unlock our side: we're giving every support conversation a topic, so we can rank in Scout and burn down debt

@cristanmckinlay It is!

@darrinhenein @obsdmd A versatile dude. I'm inspired by these agents, going to give something similar a whirl - appreciate you sharing

@designrichly @obsdmd Different Scout 😅 This one is my recruiting/talent agent. One of the most effective ones so far!

Spent last week building a small staff of always-on agents running on launchd who help me with my job and document everything in @obsdmd. Some need a bit of fine-tuning but the system is incredibly powerful. By 9am every day I have a tight, organized and value-packed brief for the day to review. It’s starting to do work for me too, and every Friday initiates a coaching convo to challenge me on how I spent my time and where my focus should be given my goals, as well as honest feedback about my performance (from meeting transcripts, task progress, etc)

@Johnluke Look how not stupidly massive the phone is either

@2147mill I have one but couldn't work out why I'd put money in the LISA rather than my pension - as I'm past my first home and it wasn't eligible

The LISA is free money that most people ignore. You put in £4,000. The government adds £1,000. That’s an instant 25% return. Do that every year from 18 to 50 in a Stocks & Shares LISA: You invest: £128,000 Government adds: £32,000 At 10% growth → £1,000,000+ You choose the investments: Index funds. ETFs. Stocks. Your call. Tax-free growth. Tax-free withdrawals for a first home or retirement. So why are people still parking money in low-interest savings accounts?

@itsolelehmann Artisan?

Is there a name for brands that only focus on highest quality? it's not really luxury but a different category instead of trying to impress/flex/show big names etc I want to start only buying things that have quality for life but everytime I look for highquality, I just find luxury douchebag wannabe brands is there a name for this?

@blanklob Did you deselect the translated language? Maybe send me a vid, here or DM

@designrichly i literally tried that and it didnt work, i wish it did work.

if u ever feel sad in life remember i paginated 100 times just so i can edit a text cause shopify couldn't bother to just remove pagination in their translate app. honnestly checkout content is just so cooked.

@blanklob Ok, this is definitely not perfect but might save you some time in the short term. I had to screenshot the existing string and then copy text from that (as it's not saved locally until edited). Also I deselected the translated language when searching. But it should work

@designrichly nop it didnt sadly

@CefinVaughan @thepaulwilliams Vowel please Carol

@thepaulwilliams So, are you saying that if the 4, thats four, FOUR, Fully funded professional rugby teams, all around wales, one in Amlwch, one in Newtown, one in Crymych and one in Pentyrch, all will be good in the WRU?? Dont think so!

Wales has four. FOUR. 4. Fully funded professional rugby teams within 61 miles of each other. That is the issue at hand. Dont let anyone distract you from that fact.

@blanklob What would be on your wishlist?

desperately need more granular, market-specific permission access in Shopify. I don't know if there are better setups or workarounds.

@carlrivera Let's gooo

You don’t just wake up a world-class designer. It takes reps, mentors, and environments that raise your bar. Those opportunities have been disappearing — so we’re bringing them back. Introducing DAP: Shopify’s new Design Apprenticeship Program. Apply Oct 20 – 27 → link in reply 🎩 @katarinabatina

@benspringwater Love it, had a bit of an explore and looks like it was a concept by stephenkelleher.com: creativebloq.com/news/concept-c…

In what feels like a bleak era of brand refreshes (Kia, Jaguar, Cracker Barrel), credit where credit is due: the new Crocs logo is an instant classic.